I have 2 compagnies on my Quickbooks Account. I deleted 1 company but it is still showing up everywhere (like when I login). Is it possible permanently delete a company?

Hi claveau-design-g,

It's nice to see you in Community.  Welcome!  When you cancel a QuickBooks Online account, you will continue to have access to your data for one full year.  After the year comes to an end, your QuickBooks account will be permanently deleted.  When you have multiple accounts associated with the same email address, you'll see all accounts on the sign-in page, until the deletion date for cancelled or inactive accounts.  However, if you no longer want to see the associated accounts in your list, you can edit the sign-in information for the current account.  I'd be happy to show you how!

Follow these steps to edit your login information;

1. Log into your active QuickBooks Online account

2. Click on your profile logo in the top right

3. Select Manage your Intuit account

4. Hit Sign in & security

5. Click on your Email address and enter another email address

Note; It is recommended to have your User ID and Email address the same to prevent login issues.

6. Confirm and Save the changes

7. Click on Password and update it, then Confirm and Save

8. Log into your account with the new email and password.  Your previous QuickBooks Online accounts should not appear on the list.

Let us know if you have any other questions.  We're here to help!

Thank you for your response but I tried it and it didn't work

Thanks for confirming. At this point, I recommend getting in touch with our support team so they can share your screen and help assist you further. This ensures you get the support you need in a timely fashion. In the meantime, feel free to ask other questions. I'm here to steer you in the right direction.