None of my company bank accounts have been updated for 4 days.I have checked the bank accounts and there is no problem from the bank. how i can solve it?

Have you tried opening your QBO account on private/incognito browser?

Same here. Most of my clients' accounts are not updated for four days now. And they use different banks.

Guess just have to wait and see. I have tried the incognito mode as well but it does not solve the issue.

Hi there. Glad to have you reach out to us here. QuickBooks is designed to help you get ahead with your work. I'd like to help so you're able to use the banking module to its fullest potential. To make sure we're both on the same page, which bank are you using? 

There is a mass breakdown in QBO's ability to sync with MANY different banks and so far the only answer is "we are working on it" so disappointed and completely frustrated that no one is able to provide ANY information

Hi there sapphire-drew,

It's vital that all your transactions be correctly entered in your books so that your account balances can ba accurate. QuickBooks Online is a tool that can import transactions from the bank to save you time with data entry. I can point you in the right direction for assistance with bank connections.

In order to troubleshoot the bank connection and be notified once the issue has been resolved, I recommend reaching out to our support team outside of the Community. They'll be able to check the connection between your QuickBooks account and your bank in a secure environment. They'll be able to provide some assistance troubleshooting the issue as well as notify our engineers if necessary. If it's a known issue for that specific bank, they'll be able to attach you to the list of affected accounts so you can receive a notification when the connection can be established once more. You can use one of these ways to reach them:

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. 
Social Media: Facebook, Twitter, and Instagram.

If you have any other questions feel free to reach out here.

Support has no answers. Files are open and investigations are taking place for more than a month! There are no solutions, and no timelines given to the expected corrections. This is a MASSIVE failure that extends far beyond my clients. QBO tech is not able to fix the program to sync with banks and credit cards companies that use a multi factor authorization for sign in. This is a problem that thousands of users are experiencing and there is no end in sight. What is even worst QBO does not have the capability to transition files back to the desktop version so I am held hostage in a program that does not do what it says it does. I cant begin to describe my disappointment for my MANY clients and co workers trying to work through this without any clear answers from QBO tech!

I can see that this how this could be affecting your business and our technicians are working as fast as possible to get this resolved. If you've reached out to our support and have been added to the list of affected accounts, you'd get an email notification once the issue is resolved. While the engineers are working on this, if you'd like to get those transactions into your account to include them in your books, you can follow the steps in this article about how to upload transactions into QuickBooks Online from a file you can download on your bank's site. If any duplicate transactions are imported from this file, you can select them in the Banking tab by clicking the checkbox to the left, and Exclude them from the Batch actions menu.

If you have any other questions about QuickBooks, feel free to reach out here.

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@sapphire-drew wrote:

QBO does not have the capability to transition files back to the desktop version 

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@sapphire-drew 

You can utilize a 3rd party tool or purchase a 3rd party conversion service.