Let's perform some troubleshooting to fix the unresponsive button so you can pay your employees on time, sakinahomecare.
There are times when the outdated cache files in your browser affect the program's functionality. In this case, we can clear the cache and delete Intuit-specific cookies to ensure the program runs smoothly. You can also switch to another compatible option to verify if it's a webpage issue.
It's also important to note that you need an active payroll subscription and payment accounts. Once verified, you can run and submit payroll again.
However, if you're still unable to proceed with the payroll process, I recommend contacting our Live Support Team for guidance in the resolution process.
Our goal is to help you process payroll successfully, so we'd like to know how you get on after troubleshooting. If you'd like further assistance with generating paychecks or payroll reports, add them below.
