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charles-lam
Level 1

How do you get Direct Deposit 'waiting for appoval to move forward?

Under 'Action'  it says 'none', I'm guessing I just have to wait?
3 Comments 3
Rasa-LilaM
QuickBooks Team

How do you get Direct Deposit 'waiting for appoval to move forward?

Welcome to the Online Community, charles-lam.


To successfully activate the Direct Deposit feature, you’ll have to enter the test debit send by your bank. With just a few easy steps, you can perform this process in QuickBooks.

 

  1. At the top menu bar, choose the Gear icon to select Payroll Settings.
    payroll.png
  2. Under Payroll, click the Direct Deposit link to view the account window.
    payroll1.png
  3. Go to the Action section to confirm the test transaction. This option will not be available until the amount has been debited.
  4. Enter the amount in both boxes and they’re less than $1.00. Make sure to record them without a dollar sign.
    payroll2.png
  5. Once done, hit the OK button.

After verifying the information, you can now set up the feature for the employees. To continue, go directly to the Set up each employee on direct deposit section: Here's how.

 

For more information about the feature, refer to the following articles. This gives an overview of the setup process and its processing timeline.

 

 

Should you have any other questions or concerns, post a comment below. I’m always ready to assist further. Have a good one.

vwgolf
Level 1

How do you get Direct Deposit 'waiting for appoval to move forward?

I have the same question as the original poster.  I've done the steps in the response (entering the amount).  It still says "waiting for approval" and under Actions "None".  What now?

Trish_T
QuickBooks Team

How do you get Direct Deposit 'waiting for appoval to move forward?

Hi charles-lam,

 

Thanks for joining us here!  Ensuring that your direct deposit is set up and active in QuickBooks Online Payroll is essential so you can pay your staff on time.  I recommend contacting us so we can work with you in a secure setting and look further into your situation from our end.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

Reach back out any time you have other questions.  We'd be happy to help!

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