Welcome to the Online Community, charles-lam.
To successfully activate the Direct Deposit feature, you’ll have to enter the test debit send by your bank. With just a few easy steps, you can perform this process in QuickBooks.
After verifying the information, you can now set up the feature for the employees. To continue, go directly to the Set up each employee on direct deposit section: Here's how.
For more information about the feature, refer to the following articles. This gives an overview of the setup process and its processing timeline.
Should you have any other questions or concerns, post a comment below. I’m always ready to assist further. Have a good one.
Thanks for joining us here! Ensuring that your direct deposit is set up and active in QuickBooks Online Payroll is essential so you can pay your staff on time. I recommend contacting us so we can work with you in a secure setting and look further into your situation from our end.
Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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