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chiefsteve2012-g
Level 1

I can't verify my bank connection for payroll. For days now QB is telling me to try again later. Is there a way to get the bank connection verified for payroll?

How do i verify my bank when setting up DD?
1 Comment 1
Trish_T
QuickBooks Team

I can't verify my bank connection for payroll. For days now QB is telling me to try again later. Is there a way to get the bank connection verified for payroll?

Hello chiefsteve2012-g,

 

Welcome to Community!  It's essential that you're able to complete the set up for QuickBooks Online Payroll, so you can pay your staff on time.  I would be glad to assist!

 

If you haven't done so already, I suggest clearing cache on your browser.  I also recommend trying other browsers such as Safari, Edge, Google Chrome, Firefox, or a private/incognito window.

 

If you experience the same result, please contact us outside of Community.  Our Customer Care team will have the ability to look into this further from their end, and escalate it for investigation if needed.

 

Feel free to reach out again, if you have any other questions.  We would be happy to help!

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