Apply Vendor Credit on Bills

Alex22 · ‎March 11, 2019

Hi,

I am having trouble applying a credit a have cumulated with a vendor for a bill. When I took over the quickbooks file, I see for a specific vendor we have overpaid some bills therefore, we have a credit on vendor file.

Now I want to add these multiple credit to new bills.

Anyone can help me with this ?

Thanks

Roger-L · ‎March 11, 2019

when you pay a bill, select one or more invoices to be paid

you should now see what credits are available, and the 'set credits' button allows you to apply any credit

View solution in original post

BrandonT · ‎May 20, 2019

Here's a closer look at the Total Available Credits in the Pay Bills window. See how the credits change when the vendor is selected (bottom right corner).

View solution in original post

Roger-L · ‎March 11, 2019

when you pay a bill, select one or more invoices to be paid

you should now see what credits are available, and the 'set credits' button allows you to apply any credit

Alex22 · ‎March 11, 2019

Thanks for your help Roger L.

Now i found what your showing me in your post. But i have 2 bills from one vendor and when choosing both the total amount is the same amount as the credit.
However there is 3 credits for a total of the 2 bills by the vendor.

How do i proceed to cancel everything out ?

Roger-L · ‎March 11, 2019

when you click 'set credit', it will show the 3 credits with a checkbox column as the first column on the left, just check the credit(s) you want to apply

Alex22 · ‎March 11, 2019

Roger L. many thanks buddy, worked perfectly.

Thanks for help, and prompt answers

gwen-quigley · ‎March 11, 2019

I followed these steps but when I go back into Pay bills the invoice is still there to be paid and the credit is still available to be applied to the invoice. I am not sure how to clear this invoice for good.

qbteachmt · ‎March 11, 2019

@gwen.quigley
"the invoice is still there to be paid and the credit is still available to be applied to the invoice."
Apply Them to each other. The Bill is waiting for to use that Button and Use the Credit.

qbteachmt · ‎March 11, 2019

In your Pay Bills screen, you select One Bill, then apply credits. Then, select the Other Bill and apply credits. Let QB "use" as many credits as needed to pay off any one bill. Then move on to the next bill.

Alex22 · ‎March 11, 2019

Thank you, worked wonders.

qbteachmt · ‎March 11, 2019

Glad to help.

BrandonT · ‎May 20, 2019

Here's a closer look at the Total Available Credits in the Pay Bills window. See how the credits change when the vendor is selected (bottom right corner).

eleidy · ‎August 06, 2019

Hi

I'm currently using QB Desktop Pro 2019. The issue am having with the vendors credit is that not every purchase has a credit with the same amount to be matched to.

I enter the bills and the credits from the Vendor Center. On July Statement, I have a credit for a part we purchased on June.

Paid June statement, now July statement reflects a credit from the purchase back in June.

I thought I could pick all the purchases for the moth am paying for and then minus all the available credit

Thank you

SHERNETTE · ‎September 04, 2019

Hi! I am working on Quickbooks Online and I am facing the same issue with applying past and present credit to an invoice; since desktop is different layout, can you show me how to apply these credits on QBO? Attached is the vendor account reflecting open invoice and credits.

Anonymous · ‎September 04, 2019

Hi SHERNETTE,

I’ll be happy to provide the relevant steps for QuickBooks Online. If you have supplier credits that you wish to use for paying bills, do as follows:

Select the Plus Icon (+)
Select Expense or Cheque. (Note: Both Expense and Cheque recognize and record expense. When you use Cheque, the transaction adds to the list of cheques that you can print.)
In the Choose a payee drop-down, select the supplier name.
Leave the Reference / Cheque #, Date, Amount and Memo fields blank.
From the Add to Expense - or Add to Cheque - section, select Add for the outstanding bill and supplier credit.
Select Save and close.

Check this community article for more details on how to handle supplier credits and refunds.

Let me know if you have any other questions.

Jchiasson · ‎October 19, 2019

I have tried several times to click invoices to pay and apply credits to match, but every time I have cleared invoices with all credit, click save and close the credit and invoices I cleared are still showing on my payables list.

LauraAB · ‎October 21, 2019

Hi Jchiasson,

Thanks for specifying that you're using QuickBooks Desktop. If trying each of the steps for QuickBooks Desktop above isn't working, I recommend getting in touch with support so someone can take a closer look with you. With tools like a screen share session, an agent will be able to see exactly what steps you're taking and guide you in the process. Here's how to get in touch.

Call 1-877-772-9158. You can learn more about support hours and policies here: Intuit QuickBooks Desktop software support policies

Don't worry, we'll help you get back on track!

venom · ‎September 28, 2020

Hi,

I'm on Enterprise Desktop and am stumped about how to apply the credit to an open invoice without paying the remainder of the invoice right now. I have the credit memo already entered, and I see in the Pay Bills section that the credit is there ready for me to apply. When I select Set Credits, the Amount To Pay shows up and it does not allow me to change the amount to pay. If I click Done, it automatically creates the check to be paid in the full amount due and enters it. How can I apply the credits before the bill is actually due?

JamesM · ‎September 28, 2020

Hi venom. Thanks for reaching out to the Community. I want to make sure you get the support you need with this. I recommend contacting our support team for further assistance. One of our specialists will be happy to share your screen and help. Here are the contact details.

SM6055 · ‎December 22, 2020

Did you ever find out the solution for this because I have the same issue and can't figure it out.

Thank you

JamesM · ‎December 22, 2020

Hi SM6055. I appreciate you chiming in on this post. It's vital you get the help you need with this and I'll be glad to steer you towards the right path. To get started, could you walk me through what steps you've followed so far on your end. Knowing this ensures we're both on the same page. Feel free to ask questions.

chill329 · ‎April 14, 2022

In Pay Bills choose the invoice you want to apply the credit to (Set Credits)
In the amount to pay column enter $0 (if you are not ready to pay the bill and just want to apply the credit) and then hit enter - pay selected bills.
The payment made will be zero and when you go back in you should see you just owe the amount after the credit when you are ready to pay that bill.

William Belbot Takacat Canada · ‎July 18, 2022

Roger. I have two vendor credits that I need to apply to a specific bill. I am using QBO. All the tutorials say that all I need to do is "Pay using a Vendor Credit". This is not an option for me. Do I have to turn something on in settings or is there something I should have done when I entered the Vendor to make this happen? Why is this not an option for me?

Adeel Rex · ‎July 11, 2024

Change the payment method to Check or Credit card instead of Schedule online payment (Which was selected by default for me) then it allowed applying existing credits to open bills.

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Apply Vendor Credit on Bills