Unable to change the invoice amount in bill after updating GST amount

kdobaria · ‎November 07, 2023

Hi

I have created a new bill and entered invoice amount and GST details to it.

Then, I have updated GST amount, because I need to enter value with different GST percentage.

After updating GST amount, the expense amount automatically updated with total of originally entered amount +newly entered GST amount.

And that expense amount became non-editable. I have to update that back to originally entered amount.

I believe there should be some settings which I might have missed.

Please help resolving this issue.

Thanks

Kamlesh

Trish_T · ‎November 08, 2023

Hi kdobaria,

Welcome to Community! It's important that you're able to apply the appropriate sales tax to your expenses in QuickBooks Desktop. In this situation, I recommend reaching out to an accounting professional for their expertise and best course of action. If you don't have an accountant, we can help you locate a ProAdvisor in your local area. However, other bookkeepers and accountants may also review your issue here, and offer their advice so you can complete your task with confidence.

If you have any other questions, feel free to reach back out. We'd be happy to help!

kdobaria · ‎November 09, 2023

Hi,

I believe it is related to QuickBooks desktop specific configuration. So, can I get any support from QuickBooks desktop team in order to resolve this?

Trish_T · ‎November 09, 2023

Hi kdobaria,

Thanks for getting back to us here. It's important to ensure you've set up sales tax correctly. Here's a helpful guide for your reference. Should you require additional assistance, click here.

Your success is our number one priority and we'd be happy to help!

kdobaria · ‎November 09, 2023

Please see the attached screenshot which describes the issue.

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Unable to change the invoice amount in bill after updating GST amount