Accts Receivable journal entries

Hello TW67,

QuickBooks Desktop is a dynamic program that simplifies the way you manage your transactions. I'd be glad to steer you in the right direction so you can get the resolution you need. 

Making sure you're recording your transactions properly is an essential step for maintaining clean books. Based on what you've described, I'd recommend reaching out to an accounting professional for expert advice on how to record the transaction. If you're not in contact with a professional, don't worry, you can search for one using this link here. 

I'll also leave this question open in the Community so other accountant users can share their advice. Otherwise, feel free to ask other questions, I've got your back. 

Perhaps you can try to do a Zero "Receive payment" and apply the payment/credit against the sales invoice. I am not sure if it works but it's worth a try. I do the same for my AP accounts when I have unallocated payments that need to be applied against outstanding invoices. Same principle.

Thank you but with this new integrated program that I am using with QB, there is no sales invoice created.  It is all done through journal entry.  I am trying to figure out how to apply a "payment" journal entry to the "sales" journal entry.

Thank you.   The IIMF Importer program that I am using does not generate a sales invoice when it merges the two softwares (Kaleidicare and QB).  It generates journal entries for sales and payments. I am trying to figure out how to apply the journal entry payment to the journal entry for accounts receivable.