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Yes me as well! Very frustrating!!!!!
Thank you, I still have an hour or so before I can reach anybody there. It is frustrating. Especially at month end. ugh
Hi janet-addedtouch and ciara-whc-ca,
Welcome to Community! It's important that you're able to access your suppliers, so you can accomplish your QuickBooks goals in a timely fashion. I'd be glad to help!
I suggest clearing cache on your browser, if you haven't done so already. If you get the same result, please try another browser such as Safari, Edge, Firefox, Google Chrome, or a private/incognito window. Should you experience the same outcome, I recommend contacting us outside of Community, so we can review the unexpected behavior in more depth from our end.
Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
Please don't hesitate to reach back out, if you have any other questions. We'd be happy to assist!
I am trying to add suppliers via the app but there is no save button. Doesn't matter how much or how little information I enter I can't save them
Hi Sew Fairy,
Thanks for joining us here. When adding new suppliers in QuickBooks Online, I recommend logging into your account from a web browser. If you're still not able to save the information, I suggest making sure your subscription is active. To do this, go to your Settings ⚙ and select Account and Settings, then open the Billing and Subscription tab. If an account falls inactive, you have 'read only' access for one year. Follow the prompts to reactivate/resubscribe, if necessary. I hope this helps!
If you have any other questions, feel free to reach back out. We'd be glad to help!
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