Limited time only. 90% off QuickBooks for 6 months.
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
SSISAR Treasurer
Returning Member

Island savings 2026 connection issues

Anyone else managed to get their Island Savings CA account re-established with QuickBooks?

Island Savings updated their system / login info and can't get QB reconnected.

3 Comments 3
EmanE17
QuickBooks Team

Island savings 2026 connection issues

Have you encountered any error message upon reconnecting your bank account to QuickBooks? Any information you can provide would be greatly appreciated.

 

For now, let's update your online banking credentials since automatic transaction importing will be enabled.

 

Here's how:

 

  1. Go to the All apps menu, select Accounting, then click Bank transactions.
  2. From there, choose the appropriate account.
  3. Select the Pencil icon, then select Edit sign in info.
  4. In the Sign in to account window, enter your new login credentials and click Save and connect to save your changes.

 

Let us know if you need anything else.

SSISAR Treasurer
Returning Member

Island savings 2026 connection issues

Getting this error after updating all my information:

We can’t connect to Island Savings CU Canada - Salt Spring right now

We encountered an unexpected error while trying to connect. If this error persists for more than a few days, contact us. (101)

Jovelyn_M
QuickBooks Team

Island savings 2026 connection issues

Thank you for getting back to us with an update. Since you are still encountering an error even after updating your credentials, I suggest connecting with our Live Support team.

 

They will be able to securely check your account details and determine the exact cause of the issue. Please check our support hours to ensure you get timely assistance.

 

In the meantime, you can check this article on managing your bank connections: Fix bank error 101 in QuickBooks Online.

 

Please let me know in the comments if you have any further questions.

Need to get in touch?

Contact us