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ScottCoffey
Level 2

QuickBooks backups

I have the number of backups to keep set at 3, with a reminder to back up on every fourth program close.  When I do the backup, I get a popup message asking me if I want to delete the 4th oldest backup.  Of course I do... it's why I said I only want to keep three backups.  Is there a way to suppress the popup message?

 

4 Comments 4
Trish_T
QuickBooks Team

QuickBooks backups

Hi ScottCoffey,

 

Welcome to QuickBooks Community!  I can see how these pop-ups can have a negative impact on your day, while trying to complete your bookkeeping goals in a timely fashion.  QuickBooks Desktop provides the option to turn these off within your company file.  I'd be glad to show you how!

 

Follow these steps to turn off pop-up messages;

 

1. Select Edit and then Preferences 

2. From the left menu, open General

3. Open My Preferences tab

4. Checkmark the box to Turn off pop-up messages for products and services

5. Check the boxes for all other preferences as you see necessary

6. Hit OK when finished

 

Please don't hesitate to contact us, if you require additional assistance.  

 

Should any other questions come to mind, feel free to reach back out.  We're always happy to help!

ScottCoffey
Level 2

QuickBooks backups

I'm pretty sure that the option you mention is to suppress messages like offers from QuickBooks to take credit cards, or activate payroll features.  Anyway, I already have Turn off pop-up messages for products and services checked.  It must be something else.

 

 

ScottCoffey
Level 2

QuickBooks backups

So, there is no way to turn off this annoying, redundant message?

Alex M
QuickBooks Team

QuickBooks backups

Hi there ScottCoffey,

 

For further assistance with turning off this message regarding deleting backups, I recommend reaching out to the QuickBooks Desktop support team outside of the Community. They'll be able to view your screen with you in a secure setting to help you set up this backup management in the most efficient way possible. You can reach them using the options provided in the QuickBooks Desktop support policies.

 

If you have any other questions, feel free to reach out here.

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