Anyone having problems connecting to BMO? I get an Error 350 and "We can’t connect accounts from this provider right now" when I try.

Hi user31501,

Welcome to the Community. It's essential to connect your bank account to QuickBooks Online to keep track of your books. I'd be glad to help.

I can see that you've completed the browser troubleshooting steps. I recommend contacting our customer support team. They'll be able to take a closer look at your account regarding this. Here are the options available to reach out to our team. 

• Phone: Call us at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.
• Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.

Let me know if you have questions, I'll be happy to help.

@user31501 

Try opening your QBO account on any private/incognito browser. Did you encounter the same problem?

I'm having the same issue, tried all the same steps. Did you get yours resolved?

I did, but I had to call for help. Something about the name of BMO has changed, so I had to add the new name to my bank list. Now I have to sign in to that account through QBO every time I log in to QBO, though, and I'm not sure if I need to do something still, or if that's just how it is now.

I had done that as well, but it didn't make any difference. In the end, I had to call for support and was able to get it fixed.

Hi Brobinson867,

If you're a BMO Business user with chequing, savings and credit card accounts, you must login through a debit card. Retail (Personal) users and other business users who only have loan and investment accounts connected to QuickBooks Online, will need to reconnect using one of the following provider names;

• Bank of Montreal Canada - Business (Deposit, Line Of Credit and Credit Cards)
• Bank of Montreal Canada - Business (Loans and Investments)
• Bank of Montreal Canada - Personal
• Banque de Montreal - Business (Deposit, Line Of Credit and Credit Cards)
• Banque de Montreal - Business (Loans and Investments)
• Banque de Montreal - Personal

Once you've established a connection with one of the names from the above list, you'll be able to proceed with using your BMO Canada online banking with QuickBooks Online.  I also suggest reviewing this helpful guide, to learn more about resolving Access Denied, HTTP 502 or 350 error messages when trying to re-authenticate. 

If you require additional assistance, please contact us outside of Community. With your consent, a member of our Customer Care team will be able to work with you virtually and ensure you're back to business as soon as possible!

Feel free to reach out again, if you have additional questions or concerns. We would be glad to assist!

Same here, cleared cookies, had to reinstall and update all my extensions, the issue is still there.

I got mine fixed!! Had to disconnect each account and re-connect them. Seems to be working now! 

Hi Brobinson867,

I'm happy to hear that your connection with BMO has been resolved.

Have a wonderful day!

Did you call BMO or Quickbooks? I'm having this same issue.

Yeah I did as well; I called support, but in the end I had to:

• Disconnect the Account
• Connect again
  • Select the correct BMO account
  • Specify the last date it was synced automatically or manually when asked

Done.

QBO