Hi lawrenanne1,
The Batch action feature is a valuable time saver. If you haven't done so already, I suggest accessing your QuickBooks Online account using a private browser. I also recommend clearing cache on your browser, to help improve system performance and web page loading times, or try another browser such as Firefox, Google Chrome, Edge, or Safari.
If you experience the same outcome, please contact us outside of Community. Our Customer Care team will be happy to look into this issue in more depth, and escalate it for further investigation if necessary.
Feel free to reach out again, if you have any other questions. We would be glad to assist!
