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Ahoy58
Level 2

Correct unassigned sales tax

I know what the number represents, and that is a payment made for HST in my 2nd qtr of this year, but it's now showing as Unassigned Sales Tax.  I input the amount manually in the bank account, Payee - RECEIVER GEN, Acct - GST/HST Payable, the correct date and listed it under payments.  Is this what the issue is?  Is this figure supposed to come from somewhere else?  Possibly auto generated from filing? I'm stumped.  I have not been able to use the Submit Sales Tax since, because that amount is sitting there and showing as an error basically.  Help if you can please.

Solved
Best answer October 28, 2021

Best Answers
Nick K
QuickBooks Team

Correct unassigned sales tax

Hi Ahoy58.

 

Being able to file, submit and pay your sales tax to the Receiver General is a crucial part of running a business. I'd be happy to go over how to enter your sales tax payment in QuickBooks Desktop.

 

QuickBooks Desktop makes the entire sales tax procedure easy by automating the majority of it so you can focus on other business matters. Once you file your sales tax in QuickBooks Desktop a bill will be created for any amount that is owed. From there you just need to go to Pay Bills, select the amount owed to the Receiver General and enter the amount that was paid. If you made a journal entry to enter the payment I recommend deleting it as that is not the proper way to enter it. In order to delete a previous journal entry you can follow these steps:

 

  1. Go to the Company menu and select Make General Journal Entries.
  2. Find and select the journal entry you need to delete:
    • In QuickBooks for Windows: Select Find and enter the NameDateEntry No., or Amount then select Find.
  3. To delete the journal entry:
    • In QuickBooks for Windows: Double-click the journal entry, then select Delete, then OK.
  4. Select Save & Close.

If you have any questions let us know and we'd be happy to help.

View solution in original post

Nick K
QuickBooks Team

Correct unassigned sales tax

Hi Again Ahoy58.

 

In order to make sure both the payments and refunds are entered properly in your QuickBooks Desktop company file I recommend going over this article as it gives you the steps on how to make the payments and how to receive the refunds.

 

Feel free to reach back out if you have any questions and we'd be happy to help.

View solution in original post

Rochelley
Level 8

Correct unassigned sales tax

Hello @Ahoy58 ,

 

There are two ways to record manual GST payments so that they do not show up as Unassigned Sales Tax amounts.

 

  1. When you make a manual payment for GST in QB Desktop, if you are using the Expense tab of the cheque, you cannot post directly to the GST/HST Payable account.  Since all GST/HST filings eventually end up in Accounts Payable when you file sales tax correctly, if you make a manual payment you must make it to the Accounts Payable account and tab over to the Name field and choose your GST Tax vendor's name. Then you would go to Pay Bills, choose the GST Tax vendor name, choose the outstanding GST payable amount, and then Apply Credits.  A window will open up showing the manual payment that you made and you check it to apply it towards outstanding amounts.
  2. In your manual cheque form, make sure there is nothing entered in the Expenses tab of your cheque.  Click on the Items tab of the cheque.  In the Item field, type in GST Instalments.  This should be a native item that QB Desktop has already created in your item list.  It automatically tracks to Line 110 on your GST return, Instalment and other annual filer payments.  If, for any reason, you do not have this item in your item list, then you can create it yourself.  Just make sure you choose Sales Tax item, enter $0.00 in the amount, enter the name of your GST tax vendor, and assign the item to Line 110 of the tax agency's sales tax return.  Any time you use this item on a payment, it will show up on Line 110 on your GST filing report.

 

 

 

View solution in original post

7 Comments 7
Nick K
QuickBooks Team

Correct unassigned sales tax

Hi Ahoy58.

 

Being able to file, submit and pay your sales tax to the Receiver General is a crucial part of running a business. I'd be happy to go over how to enter your sales tax payment in QuickBooks Desktop.

 

QuickBooks Desktop makes the entire sales tax procedure easy by automating the majority of it so you can focus on other business matters. Once you file your sales tax in QuickBooks Desktop a bill will be created for any amount that is owed. From there you just need to go to Pay Bills, select the amount owed to the Receiver General and enter the amount that was paid. If you made a journal entry to enter the payment I recommend deleting it as that is not the proper way to enter it. In order to delete a previous journal entry you can follow these steps:

 

  1. Go to the Company menu and select Make General Journal Entries.
  2. Find and select the journal entry you need to delete:
    • In QuickBooks for Windows: Select Find and enter the NameDateEntry No., or Amount then select Find.
  3. To delete the journal entry:
    • In QuickBooks for Windows: Double-click the journal entry, then select Delete, then OK.
  4. Select Save & Close.

If you have any questions let us know and we'd be happy to help.

Ahoy58
Level 2

Correct unassigned sales tax

I will give that a try, thank you!  If money is owed to us from HST, does it create the credit as well?

Nick K
QuickBooks Team

Correct unassigned sales tax

Hi Again Ahoy58.

 

In order to make sure both the payments and refunds are entered properly in your QuickBooks Desktop company file I recommend going over this article as it gives you the steps on how to make the payments and how to receive the refunds.

 

Feel free to reach back out if you have any questions and we'd be happy to help.

Rochelley
Level 8

Correct unassigned sales tax

Hello @Ahoy58 ,

 

There are two ways to record manual GST payments so that they do not show up as Unassigned Sales Tax amounts.

 

  1. When you make a manual payment for GST in QB Desktop, if you are using the Expense tab of the cheque, you cannot post directly to the GST/HST Payable account.  Since all GST/HST filings eventually end up in Accounts Payable when you file sales tax correctly, if you make a manual payment you must make it to the Accounts Payable account and tab over to the Name field and choose your GST Tax vendor's name. Then you would go to Pay Bills, choose the GST Tax vendor name, choose the outstanding GST payable amount, and then Apply Credits.  A window will open up showing the manual payment that you made and you check it to apply it towards outstanding amounts.
  2. In your manual cheque form, make sure there is nothing entered in the Expenses tab of your cheque.  Click on the Items tab of the cheque.  In the Item field, type in GST Instalments.  This should be a native item that QB Desktop has already created in your item list.  It automatically tracks to Line 110 on your GST return, Instalment and other annual filer payments.  If, for any reason, you do not have this item in your item list, then you can create it yourself.  Just make sure you choose Sales Tax item, enter $0.00 in the amount, enter the name of your GST tax vendor, and assign the item to Line 110 of the tax agency's sales tax return.  Any time you use this item on a payment, it will show up on Line 110 on your GST filing report.

 

 

 

Ahoy58
Level 2

Correct unassigned sales tax

Thank you for all your help!  It's complex program and am doing my best to learn as much as I can.

SB-SML
Level 1

Correct unassigned sales tax

Hi there, I'm working in Desktop Premier Contractor Edition

I've run my GST/HST for Dec 2023 and have an unassigned sale tax amount that is -$117492.60.  This is the amount of my Nov 2023 GST/HST payment that I have already made and a cheque is recorded in QB.

Not sure what went wrong but QB is telling me to assign a sales tax code to this amount.

When I go into the QB help, the instructions on how to do this are cut off even when I maximize the screen.

How do I assign sales tax codes to transactions with unassigned amounts?

Thank you!

Amanda-B
QuickBooks Team

Correct unassigned sales tax

Hey there, SB-SML.

 

I appreciate you reaching out to the QuickBooks Community for support. I'd be happy to help get you back on track.

 

I recommend opening the cheque and applying the sales tax code to the transaction. Once this is done, you shouldn't be prompted to add the sales tax code. However, if the issue persists, I encourage you to try the QuickBooks Tool Hub. The QuickBooks Tool Hub is designed to help fix issues and errors in QuickBooks Desktop. 

 

If you're still unable to login or run QuickBooks Desktop, I encourage you to reach out to us by following the methods listed here so we can work directly with you. I hope this helps!

 

Don't hesitate to reach back out here if you have any other questions.

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