I know how hard it is when your client is unable to run payroll, AVIDRINE. I'm here to share some insights.
If your client run payroll using QuickBooks Online, the option to export all payroll data is unavailable. They can convert other information, but the paychecks and liability payments will be exported as regular checks.
Aside from using QuickBooks Online, they can also look for a third-party service provider. Then, process the payroll there. After that, they can enter the information in QuickBooks Desktop by using a journal entry.
Additionally, I've added an article that'll help your client view useful information about their business and employees. This ensures their record is accurate: Run payroll reports.
If you need assistance in dealing with payroll tasks, don't hesitate to get back on this thread. We're always here to help you.
