Emailing from QB's Desktop needs improving!

Kayann · ‎July 18, 2025

When emailing from quickbooks, my issue happens when the email address is not correct, but the quickbooks program doesnt tell you this, it says other things, like you need to reset your password, or your firewall is the problem! The problem after trying to fix the email program, was that quickbooks doesnt tell you there is an issue with the actual email address, your sending too! we found this out by using gmail to send one, to test the email address. The problem was not my server settings, its a quickbooks problem! Please fix this! Thank you!

MirriamM · ‎July 18, 2025

Thank you for sharing your feedback about the challenges you're experiencing when emailing from QuickBooks Desktop (QBDT), Kayann.

We appreciate your insights and recognize how challenging it can be when an error message doesn't indicate the underlying cause of the issue. Improving error messaging to make troubleshooting easier is a great suggestion, and we’ll make sure your feedback is passed along for consideration in future updates.

To share detailed feedback directly with our product team, here's what you'll need to do:

Open your QBDT company file.
Go to the Help menu at the top, then choose Send Feedback Online.
Select Product Suggestion.
Fill in the necessary information, and click Send Feedback once done.

If you have any other concerns, feel free to share them. We're here to assist further.

View solution in original post

MirriamM · ‎July 18, 2025

Thank you for sharing your feedback about the challenges you're experiencing when emailing from QuickBooks Desktop (QBDT), Kayann.

We appreciate your insights and recognize how challenging it can be when an error message doesn't indicate the underlying cause of the issue. Improving error messaging to make troubleshooting easier is a great suggestion, and we’ll make sure your feedback is passed along for consideration in future updates.

To share detailed feedback directly with our product team, here's what you'll need to do:

Open your QBDT company file.
Go to the Help menu at the top, then choose Send Feedback Online.
Select Product Suggestion.
Fill in the necessary information, and click Send Feedback once done.

If you have any other concerns, feel free to share them. We're here to assist further.

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Emailing from QB's Desktop needs improving!

Emailing from QB's Desktop needs improving!

Emailing from QB's Desktop needs improving!

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