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Strudel
Level 1

Estimates - Item amounts not appearing

When I create an estimate and I choose an item from my item list the amount does not show up on the estimate.  However, the amount for the item appears on all other reports.

 

What could be the problem.

5 Comments 5
Nick K
QuickBooks Team

Estimates - Item amounts not appearing

Hey Strudel,

Using estimates is not only a great way to save time, it also helps keep an eye on what you might need inventory wise. Whenever you make any kind of order, invoice or estimate the information you see is directly related to the template you have selected. Want to know the best part? You can completely customize it how you want! Don't worry, I have your back through this.

You'll be prompted to make a copy, that way there's always a base to go back to. When you want to customize any aspect of your templates then you just need to follow the steps in this link.

To include item quantity you'll just need to follow these steps:

1. When in estimates click the formatting option at the top.
2. Click customize data layout.
3. Click on column.
4. Select what you want to show on the template

Once the information is selected you'll just need to make sure that template is assigned to the estimate.

Hope you have a great weekend.

Strudel
Level 1

Estimates - Item amounts not appearing

The item amount shows as zero even though there is an amount set up in the items list

Nick K
QuickBooks Team

Estimates - Item amounts not appearing

Hey Strudel.

Thanks for reaching back out. I want to make sure you have the steps to resolve this issue and have posted a response to your questions on your other post here.

Hope it helps.

Vivi Wyngaarden Photography
Level 1

Estimates - Item amounts not appearing

I am having the same exact problem as another user. The item amounts are NO LONGER appearing on the line item where the price used to be. This started happening after an upgrade. 

I am very familiar with how to do estimates. Something changed. Seems to be a bug in the system.

 

PatriciaT
QuickBooks Team

Estimates - Item amounts not appearing

Hi Vivi Wyngaarden Photography, 

 

Thanks for joining us here. I know how important it is to have all the necessary information displayed on your estimate, and I want to make sure you're able to view those.

 

If the issue persists after following the steps shared above by my colleague Nick, I recommend following the troubleshooting steps in this article: Fix data damage on your QuickBooks Desktop company file

 

In case you're still unable to view your item amounts after this, please reach out to our tech support team for us to investigate this further.

 

Have a great day.     

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