Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Solved! Go to Solution.
Hi Jaapgk. ☺
If what you want is to change the file location, you just simply do the ff below:
Hope this is it. :)
Hi Jaapgk. ☺
If what you want is to change the file location, you just simply do the ff below:
Hope this is it. :)
Another procedure:
1. File > Create backup > ...follow instructions....
2. File > Close company > ...follow instructions....
3. File > Restore Previous Local Backup > ...follow instructions.... > in Save Company File as select desired folder and save company file there.
BTW: instead worrying about Company files (QBW, ND, DSN and TLG) it is better to backup QBB files to an external non-internet-connected device/location. That way you will protect yourself against HD/Motherboard failures and ransomware.
everytime i enter data ,a new back up file appears on my desk top, now I have more than 10 files on my desktop. please help
It’s great to see you in the Intuit Community, F1.
Let’s sort out why you’re seeing new backup files when entering transactions in QuickBooks.
Ideally, QuickBooks Desktop does not automatically create backup files when entering data. Backups are saved to your preferred location once you opt to manually create one or if you've signed up for automatic backups.
The automatic backups save a copy of the company after a set number of times you close the file. This feature will directly save the data entered in the company to avoid accidental loss.
For more insights, check out the Create backup of the QuickBooks Desktop company file article. Then, proceed to the If you choose Save it now and schedule future backup or Only schedule future backups section.
If this isn’t what’s happening, I appreciate if you could provide more details to help me get on the same page.
Thanks in advance. I’ll be on the look out for your response.
This did not work for me. (QB 2018 Premier in VMWare partition). I tried to copy to desktop but Quickbooks cannot open the file. I've used the doctor app and it says nothing is wrong with QB, but I still cannot open the file in QB.
@GANCo ,
Try open a new file or the sample one. If both are failed, something wrong with your QuickBooks. Otherwise, your file may be damaged. Call and ask Intuit Data Service to fix your file for free. Another option, consider purchasing a 3rd party file repair service.
I did, and sample file will not open either. I get a different notice however.
This was a clean install, new install in Windows 10 Partition created new in VMWare specifically for Windows 10 upgrade. However, we had this problem in Windows 7 as well. I was hoping that we could move the company files to a place where daily backup was scheduled. The desktop seemed the easiest location because it was shared by both Windows and MAC 100%
To isolate the problem, open your file on trial license of 2020 version.
I am able to open other documents (Word, .pdf, Excel) in Windows 10 from desktop. It's only QB company files.
What do I do if I can't figure out Step 1, the location where your file is currently saved? I can't find it anywhere. Why can't Quickbooks be normal and have a Save As and Properties in the file menu like every single other app in the world?
I just migrated the company to a new PC. Intuit's move utility didn't work (of course not), so I just downloaded, installed, and activated Quickbooks Pro 2020, then opened my file from a backup I created. Now I have no idea if my company file is still on the USB drive where the backup was, or if it's saved locally. Ideally, I want it saved in a file that's synced with my Google Drive (e.g. Documents) so that I have automated backups.
Utilize File Explorer to find any *.QBW, *QBB, *.QBM files on your machine.
Hi themjf. Your feedback is important and I appreciate you bringing this to our attention. I want to make sure you get the support you need with this. I recommend contacting our support team using this link here. One of our specialists will be happy to give you and hand and make sure you're back on track ASAP.
Let me know if you have other questions in the comments below. I'll be on standby.
I restored a backup file from my office to my laptop at home. Now I have all these QuickBooks files on my Desktop. Wondering if you ever found out how to deal with QuickBooks files you have on your desktop?
Hi Linda5883. Well done on restoring your backup file. I'd be happy to help answer any questions you may have. To make sure we're on the same page, what are you trying to accomplish with your company files? If you need immediate support, I recommend contacting our support team using this link here.
Hi James
My goal is to get the QuickBooks' files off of Windows 10 Desktop and maybe put them on the C: Drive? I need to point out that I have two QB Desktop Programs: 2016 and 2019. I use QB 2016 for a very small business. When Florida was quarantined in April, I began working at home. I installed QB 2019 from the disk I had at my office onto my laptop and restored my company's file from a backup that was on a flash drive. My Company's accountant told me NOT to upgrade my 2016 program to 2019. He told me to install the 2019 program separately and restore my most recent backup, which I did. Every day that I used QB 2019, the program files accumulated on my desktop. I went back to the office and worked for two months. When I restored my backup made at home to QB 2019 in my office, everything was normal - no files were accumulating on my desktop. I am back working at home - restored QB again - and now have 14 files on my desktop, which I would like to show somewhere else, preferably not in my Documents. The files are: 5 folders, QB Auto Data Recovery, Search Index, Restored, Temp BU and 5 folders are QBW.DSN. Then there are documents: 2 - ND, 1 - TLG, 1 - QBW DD. And, I cannot find where in QB I can find where the files would show where they are located. I tried clicking on Company and then pressing F2, but nothing happened. Also, I only happened by chance to see your message to me today, as I continued researching my problem. In Turbo Tax, I always receive an email notification. Should I just login to Intuit every day to find your response? Look forward to hearing from you and thank you.
Glad to hear back from you. Normally, when a community member responds to your post, you get a notification email. Sometimes my notifications go to my junk email folder so I recommend checking there. I want to make sure you get the support you need with this. I recommend contacting our support team for further assistance. One of our specialists will be happy to share your screen and help. Here are the contact details. I'll also leave this post open so other community members can chime in on this.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here