cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
weblady123-hotma
Level 1

How to fix and recover missing tranSactions from Feb 2022

 
4 Comments 4
Fiat Lux - ASIA
Level 15

How to fix and recover missing tranSactions from Feb 2022

What types of transactions do you need to import? Bank statements or something else?

 

weblady123-hotma
Level 1

How to fix and recover missing tranSactions from Feb 2022

All the expenses from the bank statements are missing 

Fiat Lux - ASIA
Level 15

How to fix and recover missing tranSactions from Feb 2022

Use MT Online or one of the converter tools (e.g csv2qbo) as a workaround.

https://www.moneythumb.com/?ref=110

 

Trish_T
QuickBooks Team

How to fix and recover missing tranSactions from Feb 2022

Hi weblady123-hotma,

 

Welcome to Community!  QuickBooks Online is a dynamic program with the features you need to accomplish your daily tasks with confidence.  Missing transactions can be rather concerning, but don't worry.  We're here for you!

 

You can manually upload missing transactions in one batch.  However, I recommend making note of the last transaction in QuickBooks, to prevent any duplicate entries. Follow these steps to locate the information:

 

1. Open your Settings ⚙ and select Chart of Accounts

2. Locate the account in your list and click on Account History in the Action column

3. Write down the Date of the Last Transaction

 

Next, log into your bank's website and select a date range for the transactions. Here's how;

 

1. Sign in to your bank or credit card's website.

2. Make sure the date range for the transactions is aligned with the date of the last transaction in QuickBooks

3. Follow your bank's instructions to download your file in CSV format and save the file somewhere easy to locate

4. Open and review the file to make sure it's in the correct format before you upload it.

 

Follow these steps to upload the transactions into QuickBooks Online:

 

1. Login to QuickBooks Online

2. From the left menu open Banking, select the Banking tab

2. Click the blue tile for the account you're uploading the transactions into

3. Select the ▼ dropdown arrow beside Link account and then Upload from file

4. Hit Browse and select the CSV file you downloaded from your bank, then click Next

5. From the Account ▼ dropdown, choose your account and hit Next

6. Follow the onscreen steps to match the columns on the file with the correct fields in QuickBooks and hit Next

7. Select the transactions to import and continue through the prompts

8. Choose Yes to continue

9. When you're ready, hit Let's go!

 

If you notice any duplicate entries, here's how to remove them:

 

1. From the For Review tab, checkmark the box beside all duplicated entries

2. Select Exclude from the tab that appears

Note: You can permanently delete the transactions from the Excluded tab by selecting all items and then hit Delete. This process is irreversible and any transactions deleted in error will need to be recreated manually.

 

You're ready to match and categorize your transactions. In addition, you can set up Bank Rules so QuickBooks will automatically categorize the transactions to save valuable time moving forward.

 

Future reference, here's a helpful guide to assist with manually uploading transactions in QuickBooks Online.

 

Feel free to reach back out with other questions.  We'd be happy to help!

Need to get in touch?

Contact us