how to update a company file?

So you want to open a QBB file of 2019 version on your 2020 version? Can you share the screenshot of error message? 

ok

Try login to your Windows as Admin, run your QB 2020, and retry to restore the QBB file.

Hey info139,

I'm happy to see you've upgraded to 2020! Having the most recent version ensures you'll always enjoy the best QuickBooks experience yet. It's our goal to make upgrading as seamless as possible, and I want to make sure you can access your client's books. I'll be happy to help you get up and running with the 2020 version.

This issue can typically be resolved by signing into QuickBooks Desktop as an admin user. You should be prompted to sign in as soon as you open QuickBooks, or when selecting your client's backup file. Just have the administrator enter their credentials, and you're all set.

If you continue to receive this error after signing in, please reach out for some real-time assistance with a trained agent. These agents will be happy to help you, and are great help in these situations. They have the ability to look into the specifics your account to quickly solve errors like this. You can read about our support policies here: Intuit QuickBooks Desktop software support policies. 

Don't hesitate to reach out. I want to make sure you're able to take advantage of this upgrade.

i apparently have admin rights when i sign in to my laptop. i'm not sure why this is happening or even how to update the QB company file. This is so frustrating and unnecessary. arrgghhh

I still dont kniw how to update the company file. This is really annoying

Hey again info139,

I hear you on this. We want this process to be as quick and simple as possible. Please reach out to an agent, as they'll be able to get this sorted out with you. You can read about our support policies here: Intuit QuickBooks Desktop software support policies. 

Thank you. I'm here for you if you have any other questions.

this still not helping me.

Hi there,

I can see where you're coming from, and I want to help make the transition as seamless as it should be. QuickBooks is designed to automatically update the company file when opened by the QuickBooks administrator. If you're still receiving the error when signed into QuickBooks with administrator privileges, please contact us for additional assistance. Our agents will be happy to get this up and running for you. 

Let me know how it goes!

@info139 

Call and ask Intuit Data Service to convert your data file. Should you need to resolve it in due course, consider purchasing a 3rd party file conversion service. Your QBB file may be damage.

For anybody else that has this issue...

When you first install Quickbooks it creates an Admin account. No other account, even if it has full admin rights, will allow this process to happen. I noticed this when my account would not allow this to happen and I spent 45 min or so, getting more peeved as time went by, to eventually come across this thread and made me realize my mistake. 

The original Admin account is the only account that will allow this upgrade function. 

Hi, I believe you all have updated your company file very well and have now no issue, Though usually the process of Updating the company file is prone to cause errors in the company file. In case of anyone still having a problem with updating the company file then I would suggest you follow the article link where we have explained in depth about updating the company file.

How to update company fille