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ceebee2
Level 1

July 1 2024 payroll update

I am set up for auto updates but it has not updated the payroll for July 1.  I did go in and reset update and then exit out of quickbooks, back in again and still has not updated.

14 Comments 14
IceCreamLady
Level 1

July 1 2024 payroll update

Same.

I have used QB Pro with payroll for years and I have never been able to update the tax table without calling the help centre. I find this frustrating. 

Trish_T
QuickBooks Team

July 1 2024 payroll update

Hi ceebee2,

 

Thanks for reaching out to us here.  It's essential that your QuickBooks Desktop payroll tax table is updated, to ensure accurate calculations.  I would be glad to help!

 

If you haven't done so already, I recommend Updating QuickBooks Desktop to the latest release, to ensure you're getting the latest payroll tax table.  However, should you need to update it manually, follow these steps;

 

1. Run QuickBooks as Admin

2. Go to Help (?)

3. Proceed to Update QuickBooks Desktop

4. Open the Update tab

5. Select Reset Update

6. Click Get Updates

7. Close QuickBooks, then right click on it and select Run as administrator.  You should get a message letting you know there are new updates to install.  Once completed, QuickBooks will open. When it opens go to Help, then My License Information to make sure the tax table is updated.

 

Should you require additional assistance, or information related to the payroll tax table updates, I recommend contacting our QuickBooks Desktop specialists here.

 

If you have any other questions, please feel free to reach back out.  We would be happy to assist!

cclarkson
Level 2

July 1 2024 payroll update

I followed these exact steps and the tax table is still not updated.

JamesM4
QuickBooks Team

July 1 2024 payroll update

Hello cclarkson. It's important you get the help you need. Could I have you contact our phone support team for further assistance? 

cclarkson
Level 2

July 1 2024 payroll update

What is the phone number?

JamesM4
QuickBooks Team

July 1 2024 payroll update

You can reach out to our support team by dialing 1-833-317-2226. To find out more about our hours and other contact methods, please follow this link here: Intuit QuickBooks Desktop software support policies.

ceebee2
Level 1

July 1 2024 payroll update

I could not do it either, then I did an online chat and found out that back in October there was an email sent out with a Critical Update.  The update was to go from Quickbooks 2023 to 2024.  You must do this update before you can update the tax table for payroll.  Check your emails from Quickbooks to see if you can find it.  If not contact them.   

Cin1
Level 1

July 1 2024 payroll update

I find this frustrating every six months, this never updates as per quickbooks instructions. Is there not a manual update on the support site??

mary53
Level 4

July 1 2024 payroll update

I was having the same problem.  I followed the steps and my tax table still has not updated

Trish_T
QuickBooks Team

July 1 2024 payroll update

Hi mary53,

 

Your first update for QuickBooks Desktop is every January.  You would need to run QuickBooks as the Admin, then proceed to the Help menu to reset the updates.  To ensure you have access to all feature updates, I encourage you to upgrade your QuickBooks to the latest release, typically every July.  Otherwise you won't be able to take advantage of the automatic update feature, including the July Tax table update.  With that being said, you will need to manually update the payroll tax table at this time.  Please review your email, as the new license would have been sent out in September.  If you're not able to locate it, please contact our QuickBooks Desktop specialists at 1-833-317-2226, Mon-Fri: 9am-8pm ET.  They'll be able to verify your account in a secure setting and get you back to business as soon possible!

 

Moving forward, you may want to consider switching to QuickBooks Online with automatic tax table updates, making your QuickBooks goals worry free!  

 

You're always welcome to reach back out, if you have other questions or concerns.  Your success is our number one priority, and we are always glad to assist!

Debbi682
Level 1

July 1 2024 payroll update

I am unable to update my payroll tax.  I have searched online, to no avail, I have called the help line and still after completing all the instructions required, my payroll update will not load correctly.  HELP

mary53
Level 4

July 1 2024 payroll update

I had the same problem.  I had to update to quick books 2024 in order to get the new payroll updates

Trish_T
QuickBooks Team

July 1 2024 payroll update

Hi Debbi682,

 

At this time, you will need to manually updated the payroll tax table.  Please see my earlier post for the details.  If you require additional assistance, please call our QuickBooks Desktop Customer Care team at 1-833-317-2226, Mon-Fri: 9am-8pm ET.

 

They will be happy to help!

 

 

Deb136
Level 1

July 1 2024 payroll update

me too...every year i have to phone in for my tax update....what are we paying for then????

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