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I have updates set to automatic and I have also followed the steps to download updates in Quickbooks but I am still being told my tax tables are out of date. I am not sure what else to do and don't want to process todays payroll until the tables are up to date.
Hello Amy_Bennie,
Thanks for connecting with us here. It's vital you get the help you need with QuickBooks. Rest assured, I'll be happy to steer you in the right direction so you're on the right direction with achieving your goals.
Based on the info you've shared above, I see you benefiting more by contacting our support team outside of the Community. A specialist will be able to assist you further so you're on the right track. You can reach out to our support team by dialing 1-833-317-2226. To find out more about our hours and other contact methods, please follow this link here: Intuit QuickBooks Desktop software support policies.
Feel free to keep me posted on how you make out. I'll be here in case you need anything else.
I was having the same issue. My tax tables would not update. I was using Quickbooks Enterprise 2023 in Canada.
The solution that worked for me was I updated to Quickbooks Enterprise 2024. As soon as I did that, and ran an update, the tax tables were updated. The only downside with updating to 2024, was that I also had to update every other user from 2023 to 2024. That was the part that took the longest.
I have the same issue. I need to update from quick books desktop 2023 to 2024 but i was not sent the information via email. How do I update to 2024?
Hello mary53. Just to confirm, have you been able to contact our phone support team using the contact details above?
Yes, but was on hold for the longest time, i was hoping to get an answer here
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