vacation pay available

Hi Mary,

I understand the importance of maintaining accurate payroll records in QuickBooks Desktop (QBDT). Let’s work together to ensure your records are fully up-to-date, so QuickBooks can accurately calculate your employees' year-to-date vacation pay, particularly the usage and available balance.

We can achieve this if all your transactions are recorded in QuickBooks starting July 1. Could you share more details about what happens when you attempt to download the payroll update? Have you encountered any error messages preventing the process?

If there are no issues, you can update within QuickBooks by downloading the latest payroll update.

Once the payroll update is complete, please review the vacation pay setup for your employees to ensure the calculations will be accurate when recording paychecks starting July 1.

To check the vacation pay setup for your employees, please follow the steps below:

1. Go to the Employees menu, then click Employee Centre.
2. Double-click an employee to display their information, then choose Payroll Info.
3. Select Vacation Pay.
4. If everything looks correct, click OK, then OK to save the changes.
   
   

If the setup looks good, let's proceed to record the paychecks from oldest to newest. After that, we can run the Vacation Summary report to track all usage and accruals.

Here's how:

1. Navigate to the Reports menu, then Employees & Payroll, and select Vacation Summary.
2. Customize the Dates to display the year-to-date information.
   

If you have any questions or encounter any issues, please don’t hesitate to reach out. Together, we’ll make sure your payroll and your employees' vacation pay are accurate and up-to-date. Have a great day!

Hi, even though I was doing the payroll manually i was entering it into quick books.

When I tried to update the july 1 payroll, nothing happened.  There was also a critical update evertime i opened quick books which I could not get.  Unfortunetly after so many attempts it locked me out.  Evenutally when i right clicked on the quick books icon i opened the troubleshoot compatability and did that.    By doing that I got into quick books once again and my payroll updated  to expiry on Dec. 31 2025

When doing the steps below, it seems that the vacation pay is correct.  

When I do open quick books now i do get the following error regarding the tax table, copy attached. 

Hello, mary53.

I appreciate your efforts in taking the steps my colleague provided. Let's work together to address the error you encountered.

The prompt you see indicates QuickBooks is notifying you that the current tax table is not installed correctly.

To fix this, here's how:

1. In the menu bar, select Help, then Update QuickBooks Desktop.
2. Open the Update Now tab, and check the box for Reset Updates.
3. Click Get Updates.

If the issue still persists, you can follow the solutions 2 or 3 in this article: Users encounter Error TT.

Let us know if you have additional questions. We're here to assist you.

Thanks for the reply, i've just tried this and i get two different amounts  copies attached

second screen shot

Hello, @mary53.

Thank you for sending us a screenshot of the result. I appreciate the steps you've taken to resolve this matter.

It seems like the second screenshot shows a report. Please ensure the date you entered when setting it up (first screenshot) matches the date range on the report.

Once you have confirmed the report date range is correct and the total still does not match, you can verify and rebuild data in your company file. This fixes errors and other issues you're experiencing in QuickBooks Desktop (QBDT).

First, let's verify your company data:

1. Go to the Window, then select Close All.
2. Click File and choose Utilities.
3. Then hit Verify Data.

Next, here's how to rebuild your company file data:

1. Navigate to File, then Utilities, and select Rebuild Data.
2. QuickBooks will prompt you to create a backup before rebuilding your company file.
3. Click OK.
4. Select where you want to save your backup, then click OK. Do not replace another backup file.
5. Enter a new name in the File name and select Save.
6. When you get the message "Rebuild has completed", hit OK.  

Moreover, I also recommend contacting our QBDT support team to check your account and help you in resolving this matter.     

If you have further questions, please let us know, and we'll be right here to help you anytime.

Thanks,  I've just finished your suggestions.  I've attached screen shots of the outcome of doing the verify data and the rebuild data 

second

third

Hello, I have done this a second time and it show's no errors, copy attached

second screen shot

Thank you for getting back to us, @mary53.

I appreciate you for providing the screenshots of the results after following the steps suggested by one of my colleagues. As the system detects no errors and the issue persists, I recommend contacting our Live Support team for further assistance. Your screenshots will be helpful for them to further investigate your account and identify a solution.

Here's how:

1. In your QuickBooks Desktop, go to the Help menu and select QuickBooks Desktop Help/Contact Us.
2. Enter a keyword or short description of your issue.
3. Select Contact Us, then choose between getting a callback or chatting with one of our experts.

Feel free to leave a comment below if you need further assistance connecting with our Live Support team or have additional questions about vacation pay in QuickBooks Desktop Payroll.

Unfortunetly I don't have time to sit on the phone for that long.   That is why i have posted questions here, hoping that someone could help other than telling me to contact live support.    

I've never had this many problems with quick books in the past 15 years that I have been using it.