P & L by Class isn't pulling in Wage Costs

Hi there,

It's good you're taking advantage of the Class feature offered in QuickBooks Online. I'll be happy to share more info on this so you can continue doing what you enjoy. 

I can see how beneficial it would be to be able to view wage costs on the Profit and Loss report by Class. At this time, using classes on your timesheets is solely for automatically transferring data to your paycheques. Being able to view these wages on the P&L by Class would be a great idea and I encourage you to send feedback about this to our engineers. To send feedback, click on the Gear icon and look for Feedback. New product ideas and improvements are largely based on the feedback we get from users like you. 

Let me know if this info helps. Otherwise, feel free to leave a comment below. 

In what way does the class transfer onto paycheques? Nothing appears on the paystub showing a class. In any case, this info is obviously not for the employees. The Class selection simply goes into the ether.  Kind of seems like people asked for classes on time sheets, and some lazy programmer added it but didn't make it actually DO ANYTHING. 

People have been asking for this since the beginning of QBO. I went to an in person training THREE YEARS AGO and this was one of the main discussion points. I had assumed that since Classes now show on the time sheet, that this was fixed. Nope. Frankly, it's insulting that it appears there, but doesn't do anything. It's also ridiculous to tell customers to use the Feedback button rather than passing that along yourself. It's not my job to work on your software for you.

Hi DynamiteBooks, 

I know when something doesn't work the way you expect it can be frustrating and I'd be happy to go over how class works with timesheets.

As my colleague mention in the other thread that since timesheets are non-posting transactions, they don't track anywhere until they're either run through payroll or added to an invoice as billable time. At that point, it'll then hit the books and reports. If you wish you can go over the full explanation provided here.

You can also provide feedback to our technicians by following these steps.

1. Select the Gear icon at the top, then Feedback.
2. Enter your comments or product suggestions then select Next.
3. You'll be provided a list of suggested Help articles related to your comment. You can read through them or select Skip and send message.
4. From the drop-down, choose the appropriate category, then select Send message.

Have a great day!

I did run payroll, but the wages did not go onto the P & L under classes. They are all showing up under Not Specified.

If I create an invoice using the billable time, the income goes onto the report under the correct class, but the wage expense does not.

Actually, if I hit the gear icon and select "Feedback" that Chrome tab completely freezes. This has been happening for months. If I'm just in my Pro Advisor account but not in a customer's file, there is a working feedback button, but it just opens a small textbox.

Hello again @DynamiteBooks. I've added some clarification about timesheets, payroll, and classes on our other thread. In case you're not seeing it for whatever reason, here's a direct link: My response and clarification

Thanks for letting me know what happens when trying to use the Feedback tool. I've just pulled it up on my end and it's working in both a test QuickBooks Online Accountant account and in a test client account that's attached. It sounds like it might be something going on with your Chrome browser since you're having a bit of trouble with it. I recommend clearing the cache and trying a private browser to see if that helps the issue. If it persists, feel free to let me know here.