If you are a user of QB Time and you create invoices from the billable time entries be aware with the latest update that the billable time of terminated (inactive) employees will be missing from your invoices if the employee was terminated before you created that invoice. When you go to approve the time of your staff the terminated employee does not show up to approve. You may not even be aware of this if you have lots of staff. When you then go to create your invoices and import that billable time on the invoice the terminated employees billable time will be missing.
Example - Employee became inactive at end of month of August after entering all of their billable entries for August in QBTime. All employees times for August is approved in QBTime on September 13 and exported to create invoices. Inactive employees time for all of August is missing from billing because that employee is no longer showing for the time approval. The system never worked like this prior to the integration update recently.
You should have trust in the system to import your billable time like it has always done in the past regardless if the employee is inactive but with this migration update, that time is now missing from your revenue. Be Aware! QB Time integrations have had a lot of issues so you always need to check and don't trust it even though you it has worked great for many years.
