How to Turn off Forwarding receipts to email

sunpreetg6-gmail · ‎March 20, 2021

Rebecca R · ‎March 22, 2021

Hi there sunpreetg6,

Welcome to the QuickBooks Community. You're in good hands here. I know that sometimes the features you've once used are no longer as useful to you, so it's important that you know how to turn them off. Luckily, it's fairly easy to turn off the Receipt Forwarding feature that you're referring to in QuickBooks Self-Employed, so I'll give you a hand with that.

Here's how to turn off the Receipt Forwarding feature:

Sign in to your QuickBooks Self-Employed account using a web browser, not the mobile app.
Choose the Gear icon and click Receipt Forwarding.
Uncheck the box that reads Email me when QuickBooks receives a receipt.
Hit Done when you've finished.

You'll still have the option to send your receipts to QuickBooks from the verified email address that you added, but you'll no longer receive confirmation emails from QuickBooks. If you'd like to remove your verified email, you'll want to check in with the QuickBooks Self-Employed support team to see if you're able to have it removed. Here's how to Contact QuickBooks Self-Employed Support.

Take care and don't hesitate to reach out if more questions arise!

View solution in original post

Rebecca R · ‎March 22, 2021

Hi there sunpreetg6,

Welcome to the QuickBooks Community. You're in good hands here. I know that sometimes the features you've once used are no longer as useful to you, so it's important that you know how to turn them off. Luckily, it's fairly easy to turn off the Receipt Forwarding feature that you're referring to in QuickBooks Self-Employed, so I'll give you a hand with that.

Here's how to turn off the Receipt Forwarding feature:

Sign in to your QuickBooks Self-Employed account using a web browser, not the mobile app.
Choose the Gear icon and click Receipt Forwarding.
Uncheck the box that reads Email me when QuickBooks receives a receipt.
Hit Done when you've finished.

You'll still have the option to send your receipts to QuickBooks from the verified email address that you added, but you'll no longer receive confirmation emails from QuickBooks. If you'd like to remove your verified email, you'll want to check in with the QuickBooks Self-Employed support team to see if you're able to have it removed. Here's how to Contact QuickBooks Self-Employed Support.

Take care and don't hesitate to reach out if more questions arise!

alohamedteam · ‎June 13, 2025

where is this option now? i cant find it

TrixieD · ‎June 13, 2025

You can turn off your Forward receipts by going to the Gear icon, Alohamedteam.

Here's how:

1. Click Forward receipts.

2. Untick the box that says Email me when QuickBooks receives a receipt.

3. Hit Done.

You can record multiple receipts at once or handle them when you don’t have the QuickBooks Self-Employed mobile app handy by emailing their pictures to QuickBooks. It scans the images and automatically fills in the details for you.

Keep your transactions categorized whenever you download them from your bank or enter them into QuickBooks to maintain accurate records.

If you have additional questions about QuickBooks, revisit this thread or create a new one. We're always here and ready to offer you guidance.

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How to Turn off Forwarding receipts to email