Using QB 2015 Premiere Manufacturing & Wholesale, inventory based sales. How can I issue a credit after an item has been sold/invoiced without affecting the inventory? They are not returning the goods, I just want to refund part of the cost. I tried creating a 'discount' item with the cost of goods as the account, but you can't have a negative amount on a credit note. Also tried using the discount on an invoice, and same problem - can't have a negative amount on an invoice. It has to be a credit note of some kind, but I'm at a loss how to achieve it.
Scenario: Sold 5 of item ABCDE @ $100.00 each, I want to credit the customer $10 each - $50 in total, without affecting the inventory level of item ABCDE.
