QB online; when I try to print the invoice directly it only saves as a PDF. When I used desktop version I could print directly to printer when the invoice was open.

Hi claus-m-sympatic,

Welcome to the Community.  QuickBooks Online is a flexible program that simplifies the way you manage your books. I'd glad to help you with the invoice printing option.

If you're unable to print your invoice from the mobile app, I recommand that you refresh the app to ensure it's up to date. You can refer to the following steps to refresh the app.

For iOS

1. Go to Menu ☰ and tap Help & Feedback and then Refresh Data
2. Tap Refresh to confirm.

For Android

1. Tap More Options from the Menu ☰
2. Select Settings and then Refresh Data
3. Click YES to confirm.

If you're using a browser, I encourage you to clear your browser cache and cookies as they can prevent the system from functioning effectively. You can refer to the following steps to perform browser troubleshooting.
 

• Clear browser cache.
• Try in a private browser window.
• Use another browser type.
• Make sure you're using supported browsers.
• Turn off any ad and popup blockers temporarily.
   

If the steps provided above don't work, I recommend that you contact our customer support team. They will be able to take a closer look at this. Here are some options available to reach out to our team.

• Phone: Call us at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.
• Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
• Social Media: Facebook, Twitter, in a private message.
   

Let me know if you have questions, I'll be happy to help.

Sorry I failed to mention it is in windows 11 that i am using it. I tried uninstalling and reinstalling Adobe Reader but no difference. Even when I open invoice list and select print from the dialog box on right same problem, saves as a pdf.

I figured out what the problem is. I was using Firefox, when I tried chrome it works fine.