Motor Vehicle expenses not showing any deductions in tax summary report

Hi MelMac98,

It's great to see that you're using QuickBooks Self-Employed to track your expenses. It's perfect for busy people on the go, just like you. I want to make sure that you're getting the most out of your QuickBooks Self-Employed account.

There must be trips entered for your tax feature to pick up your vehicle expenses. I can help you check on this.

Open the Taxes module. Scroll down to Vehicle Expenses. Check what it is saying under your Total Business Miles.

You can add your mileage here by clicking Add a Trip. You can set the QuickBooks Self-Employed App to track mileage automatically. Here's an article if you'd like to learn more about it: Automatically track mileage in QuickBooks Self-Employed. This article also gives information about categorizing and editing trips.

If you continue to experience problems, you can contact QuickBooks Self-Employed support in-product through Assistant, type in talk to human, for one-on-one assistance.

Your welcome to continue to talk to a human here as well; I'll be here to help. Have a good day!

I have over 2000km logged for buisness trips that's not the issue. Plus I'm on QB self employed. The image u have attached and the step by step process you listed isn't available in my version of quickbooks. 

Thanks for getting back to me, MelMac98. I used a Canadian QuickBooks Self-Employed account logged in through my internet browser on my computer. You'll need to log into your account this way if you haven't been accessing your account this way to see this screen. You may want to check your transactions to see if they've been tagged to vehicle expenses. 

Here are some articles if you'd like to review adding and editing transactions:

Record or attach expense receipts in QuickBooks Self-Employed

Manually add transactions in QuickBooks Self-Employed

Categorize transactions in QuickBooks Self-Employed

If you'd like to verify the addition of QuickBooks you're using I can see why you don't have the same options as I see.

I have the same issue, on the canadian self employed site, its not deducting motor vehicle expenses, everything is tracked

Hi surfside Landscaping. Thanks for taking the time to connect with us here. QuickBooks is a versatile program that enables you to get ahead with your accounting. I'd like to help make sure you get the support you need so you can get back to doing what you enjoy. From here, I recommend contacting our Self-Employed support team so they can assist you further with this. You can contact our Self-Employed team using this link here.

One of our specialists will be happy to take a look at your account and help you get back on track ASAP. In the meantime, feel free to ask other questions, I'm here to help you achieve your QuickBooks goals.

I have the same issue it shows the expenses but no deductions for motor vehicle expeses.. I am also using quick books self employed.

Hi Sunshine coast lawn care,

Thanks for joining us here.  QuickBooks Self-Employed does currently have a feature for calculating motor vehicle deductions and subtracting them from the taxes.  In this situation, you can use the CRA Motor Vehicle Expenses Guide to manually calculate your motor vehicle deduction in order to subtract it from the taxes owing.

Please don't hesitate to submit a suggestion to our Development team by navigating to the Assistant and enter 'Feedback', if you'd like to see this feature moving forward.

Let us know if you have any other questions.  We'd be happy to help!

Im having this same issue,  over 4k in vehicle expenses and no deductions.  What is happening here ?

Hello there, @jbernard5.

I want to make sure you're able to reach the right department for this vehicle deduction concern.

For this, I recommend that you reach out to our support team for additional assistance. They can check your account and help you with the necessary steps to handle this problem and ensure you have the accurate data in QuickBooks Self-Employed (QBSE).

Please follow the steps found here to get in touch with our designated Self-Employed support team: Contact QuickBooks Self-Employed Support

Come back here anytime if you need further help with your subscriptions and services. I'll be right here to guide you through.

Was this issue ever resolved? Some problem

Havnt heard a thing. Just same issues from others. Guess we have to do all the math work ourselves. 

I'm having the same problem. Hope they address it eventually.

Hi there RealtorBraden,

It's vital that all your transactions appear correctly in your reports. QuickBooks Self-Employed is a great tool able to help you keep track of the mileage you've done for your business. I can point you in the right direction for assistance with deductions not showing up correctly.

If your deductions aren't showing correctly on reports, you'd need to reach out to the QuickBooks Self-Employed support team outside of the Community. They'll be able to view the reports with you in a secure setting to be able to help you get them to appear in the reports. You can reach them by clicking the Assistant feature, and typing Talk to Human.

If you have any other questions, feel free to reach out here.

The problem is that this issue has been going on for years and as much as QBSE claims to look at the issue, nothing has ever been done to resolve it.  

instead of spending time on telling people to keep going to the place where there is no help,  a real solution from the  company and software team would actually be helpful. 

Hi jbernard5,

Thanks for getting back to us here.  QuickBooks Self-Employed is a cash based accounting software and only includes income and expense transactions on the Tax Summary report.  You can review the Sales Tax Overview here.  In addition, I suggest taking a look at other QuickBooks Online products, to ensure the best fit for your business needs.  You'll be able to move your data by following the steps in this helpful guide. 

Feel free to get back to us here, if you have additional questions or concerns.  We'd love to help!

It’s a bit confusing that we have a mileage tracker yet no way to calculate deductions for motor vehicle use , even though the line exists note report.  

Has anyone been able to figure this problem out, how do we add the deductions for vehicle expenses, I have been on the live chat for 45 mins and I feel like the person I am talking to keeps repeatedly asking me the same questions, I don't have time to sit here waiting for an answer to a question that they do not want to address.  

I’m having the same issue. I cannot get my miles to pull into my income tax summary. I have over 1,000 miles logged but they won’t pull into the income tax summary.

Still have the same Issue on the tax summery there is over 4000 in the motor vehicle expenses column and 0 in the deductions column. Even though I have tracked all my miles over 1800

looks to be an american and canadian issue, get on it quickbooks!!

My mileage is showing up now. If you are having this issue go see if it has been corrected. 

Two years since this issue has been reported and there's still no clear answer on how to get the program to calculate the deduction.  I want my money back 

I'm having the same issue - I am tracking mileage, and the tax summary shows the expense, but not the amount eligible for deduction.

Hi crabbylegs,

Thanks for joining us here.  In addition to the information provided in this thread, you can review this guide to calculate your mileage deduction in QuickBooks Self-Employed.  For additional assistance, please contact our Customer Care team. 

Please don't hesitate to reach back out if you have any other questions.  We're always glad to help!