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The Explorer
Level 1

Sales Tax Return Already Exists

Using QB Desktop Pro 2021, I am trying to file sales tax for the period. Filing sales tax for the previous period has been already done and payment to CRA is recorded in QBD. 


Ran "File Sales Tax" from Sales Tax menu, selected the agency and the dates, then clicked on "Print Return" to save a copy of the report before file the return.

Previously, I would click on "File Return" and then would select "Paper or other filing method" to save the report by printing as PDF. But this time I used "Print Return" button and then clicked the File Return button. 

The issue is that each time I click on File Return button, a warning window opens saying "A Sales Tax return already exists for the date selected. Please select another date." and I can't go any further by closing it.

Please advise what I should do. How this could be fixed?  

 

1 Comment 1
Trish_T
QuickBooks Team

Sales Tax Return Already Exists

Hi The Explorer,

 

Welcome to Community!  It's important that you're able to print and file your sales tax return in QuickBooks Desktop without delay.  I'd be glad to assist!

 

Based on what you've described, I suggest updating your QuickBooks product to the latest release.  If you get the same result, download the QuickBooks Tool Hub, to fix common errors.  Should you continue to experience the same outcome, please contact us outside of Community.  It would be our pleasure to work with you in real-time and ensure you're able to accomplish your QuickBooks goals as soon as possible!

 

If you have any other questions, please feel free to reach back out.  We're always happy to help!

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