2015-10-15 00:00:00News and UpdatesEnglishhttps://quickbooks.intuit.com/uk/resources/uk_qrc/uploads/2017/01/s_icon_mobile_2f3ab55e-ecb4-481b-9abb-1d44e14aabf4-e1444900867453.pnghttps://quickbooks.intuit.com/uk/resources/news-and-updates/important-information-on-intuit-pay/Important information on Intuit Pay

Important information on Intuit Pay

2 min read

When you work with small to medium sized businesses, you know that getting paid faster and on time is essential to make sure they keep growing and thrive in an ever changing marketplace.

But, as we start to talk to our customers, we learn that being able to enjoy a thorough and integrated experience with QuickBooks and Intuit Pay. Unfortunately, the latter wasn’t designed in a way that allows for what our small businesses want. Therefore, we’ve taken the tough (and right) decision to discontinue Intuit Pay.

As a result, we are switching our focus onto QBP, which is our fully integrated payments solution.

So as a ProAdvisor, what do you have to do and what this mean for your and your clients?

What does this mean for you and your clients?

As a result of the discontinuation, we are no longer accepting new applications for Intuit Pay.

If your client is an existing user of Intuit Pay, you can still process card payments using the card reader as normal until the 15th December 2015.

What happens after this date?

You’ll have until the 12th January 2016 to continue using the Intuit Pay web site to process card-not present payments.

After this time, your clients will lose the ability to process payments through the online terminal or card reader. The website will be available to review historical transactions until 12th March 2017, at which point, it will be deactivated and all Intuit Pay accounts closed. Access to your records will no longer be available.

What’s coming in Intuit Pay’s place?

If your clients are Intuit Pay customers and have actively used the service, they’ll be offered a simple, hassle-free migration to QuickBooks Payments, our newest way to accept card payments within QuickBooks Online. For some of them, this will involve the offer of a free 12-month subscription to QuickBooks Online Simple Start in order to enable access to QuickBooks Payments and minimise disruption to their business.

What do I need to do?

You don’t need to take any action on behalf of your clients who use Intuit Pay. They will receive e-mails and in-product communications explaining the discontinuation and what happens next.

Find out more

You can visit our online FAQ page to find more details about the discontinuation of Intuit Pay.


Alternatively, to find out more about QuickBooks Payments and how it could benefit your clients, visit our website.


Information may be abridged and therefore incomplete. This document/information does not constitute, and should not be considered a substitute for, legal or financial advice. Each financial situation is different, the advice provided is intended to be general. Please contact your financial or legal advisors for information specific to your situation.

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