QuickBooks Online

This training covers all the essential processes and functions to help you support clients in QuickBooks Online and manage your work and your team. Browse and complete the lessons to discover topics ranging from the different subscriptions and basic onboarding processes all the way to banking and reporting tools and period-end tasks.

MODULE 1: QuickBooks Online solutions

This group of lessons introduces the different QuickBooks Online subscription and billing options. Explore the questions you need to ask to assess client needs and determine apps to use with QuickBooks Online. Discover the Client Overview screen and the options to migrate clients from other accounting systems.

Learning Objectives: 

• The different QuickBooks Online subscriptions , and recommending the right solution to clients
• The billing options and discounts available with QuickBooks Online
• Using the Client Overview screen in QuickBooks Online
• The benefits of using apps with QuickBooks Online, and recommending the right app to clients

MODULE 2: Client Onboarding 

These lessons look at the key stages of onboarding new clients. Find out how to customize the chart of accounts and set up Product and Services and additional lists. Discover the steps involved in adding customers and vendors and setting up bank feeds.

Learning Objectives:

• The key stages when onboarding clients in QuickBooks Online
• The benefits of customizing the chart accounts in QuickBooks Online
• Customizing account names and number, and merging and inactivating accounts in the chart of accounts in QuickBooks Online
• The restrictions in editing accounts in the chart of accounts in QuickBooks Online
• Setting up products and services, and adding preferred vendors in QuickBooks Online
• Setting up additional lists in QuickBooks Online
• Setting up customer lists in QuickBooks Online
• Setting up vendor lists in QuickBooks Online
• Setting up bank feeds and other connection options in QuickBooks Online

MODULE 3: Special client onboarding tasks

This training covers a range of special client onboarding tasks. Find out how to set up QuickBooks Online Payments, the Bill Pay feature, and basic sales tax. Discover the options to set up user permissions and customize invoices. Explore the benefits of QuickBooks Time and QuickBooks Online Payroll, and how to manage apps added to QuickBooks Online.

Lesson Objectives: 

• Performing basic sales tax setup in QuickBooks Online
• Setting up QuickBooks Payments
• Using the Melio app, and Bill Pay feature
• Adding and managing apps on behalf of your clients in QuickBooks Online
• The benefits of using QuickBooks Time and QuickBooks Online Payroll
• The different subscription levels of QuickBooks Time and QuickBooks Online Payroll
• Customizing invoices in QuickBooks Online
• Assigning and managing user permission setting in QuickBooks Online
• Switching between the accountant and Business views in QuickBooks Online

MODULE 4: Managing your clients and work

These lessons are all about managing your work and your team. Find out how to add team members, assign client leads, and set permission levels. Explore the Client and the Work dashboards, and how you can create projects and client requests and manage client subscriptions.

Lesson Objectives: 

• Using the Client dashboard
• Managing client subscriptions in QuickBooks Online
• Assigning and managing permission levels for your team in QuickBooks Online
• Using the Work feature in QuickBooks Online
• Using QuickStart project templates in QuickBooks Online
• Creating and managing client requests in QuickBooks Online

MODULE 5: Supporting your small business clients

This training introduces a range of processes and hands-on activities to help support small businesses. Discover how to record various transactions such as undeposited funds, vendor credits, or estimates. Explore many functions available in QuickBooks Online, including the Pay down credit card feature and tools for troubleshooting issues.

Lesson Objectives: 

• Recording undeposited fund transactions in QuickBooks Online
• Troubleshooting issues related to workflows in QuickBooks Online
• Tools that help identify issues with client workflows
• Creating estimates in QuickBooks Online
• Converting estimates to purchase orders and invoices in QuickBooks Online
• The benefits of Credit memos, and using them in QuickBooks Online
• Creating Customer statements in QuickBooks Online
• Using Vendor Credits in QuickBooks Online 
• Recording deposit transactions in QuickBooks Online
• Using QuickBooks Payments
• Setting up and using payment links in QuickBooks Online
• Using journal entries and adjusting journal entries in QuickBooks Online
• Using the Pay down credit card feature in QuickBooks Online
• Using the Transfer functionality in QuickBooks Online

MODULE 6: Banking and Tools

These lessons are all about managing bank transactions in QuickBooks Online. Find out how to manage bills and receipts, create simple bank rules, and set up recurring transactions. Discover how to reconcile accounts and resolve discrepancies, or use tagging with transactions.

Lesson Objectives: 

• Adding and managing bills and receipts in QuickBooks Online
• Excluding bank transactions and reinstating excluded transactions in QuickBooks Online 
• Creating simple bank rules in QuickBooks Online
• Reconciling to the bank in QuickBooks Online
• Resolving issues related to reconciled transactions in QuickBooks Online
• The benefits of recurring transactions, and creating them in QuickBooks Online
• Setting up and using tags in QuickBooks Online

MODULE 7: Reporting and Analytics

This training is all about the different reports in QuickBooks Online. Discover which reports to use to answer common business questions or customize reports for clients. Find out how to run and analyze the Profit and Loss and Balance Sheet reports, or prepare management reports.

Lesson Objectives: 

• Chart options available in the Performance Center
• Selecting the best report in QuickBooks Online to answer clients’ common business questions 
• Customizing reports in QuickBooks Online to meet the needs of clients
• Ways of customizing and working with managements reports in QuickBooks Online

MODULE 8: Closing the accounting cycle

These lessons cover the processes involved at period end. Find out how to use the Month-end review menu and the key tasks in preparing the books for year end. Discover the Reclassify transactions and Write off invoices tools and find out how to close the books.

Lesson Objectives: 

• Using the Books review menu for month-end review and tracking the progress of its stages 
• Using the Reclassify transactions tool in QuickBooks Online Accountant
• Writing off invoices in QuickBooks Online
• Closing the books in QuickBooks Online
• Accessing the Exceptions to Closing Date report in QuickBooks Online

Course Length: 8 hrs