Starting August 27, we will begin rolling out a new, modernized user interface (UI) to QuickBooks Online users. This is a visual update designed to create a simpler, more intuitive experience. It is the first phase of the larger Intuit Platform launch coming in November.

This initial phase is focused exclusively on the new user interface (UI). There are no new functionalities or features being introduced for the early access program. This visual update paves the way for Intuit’s powerful AI agents and enhanced Customer Hub features that will be part of the full launch in November.

The primary change users will notice is a new look and feel within QuickBooks Online. Core workflows, accounting features, and data are not changing. The goal is to provide a cleaner workspace without disrupting how you get work done.

This UI update will impact some of your current navigation paths but we are committed to ensuring a smooth transition. One thing to note is that your bookmarks will remain when you switch to the new experience. Comprehensive training resources will be readily available to help all users navigate these changes effectively.

August 27 will mark the start of our early access program where some users will start to experience the new UI. By the end of September, all QuickBooks Online users will have the option to opt-in to try out the new experience. From November onwards, the new UI will be rolled out for all customers.

Yes. While all accounts will have the ability to opt into the new UI, you can opt out via the settings gear icon and revert to the current QuickBooks Online view at any time.

The ability to switch between the new and classic UI is limited to the Primary Admin and/or Accountant of the QuickBooks Online account.

To identify the Primary Admin for a QBO account go to Log in to QBO and go to Settings > Manager users. Here you’ll see a list of all of your existing users. The Primary Admin will be indicated in the Role column. For details on how to add users or change Primary Admin watch this 3min video.

Absolutely not. Switching between the new UI and the current view does not impact your financial data in any way. All your information is preserved and available in both experiences.

These platform enhancements are part of our continued investment in creating a more powerful QuickBooks on the Intuit platform. As such, you may see changes to your base subscription price in line with our standard annual updates. Any changes to your subscription cost will be communicated directly in advance.

It's important to note that this setting is at the account level, not the user level. If an authorized user (Accountant or Primary Admin) opts an account out of the new UI, it will revert to the classic view for the next user who logs in, and vice-versa. The setting will remain in place for all users on that specific QuickBooks account until it is changed again by the Primary Admin and/or the Accountant.

Please note: To opt in or out of the new experience, you must be the primary administrator or Accountant user of the account. 

Navigate to the settings gear icon on the navigation bar at the top of the screen. At the bottom of this section, you’ll see the “Try a new version of QuickBooks” prompt to opt in, or the “Switch back to the previous QuickBooks experience” prompt to opt out.

At launch, the QuickBooks Desktop App will retain its current interface, with a transition to the new UI scheduled for a later time.

No, a separate sandbox environment for this UI change will not be provided. The ability to easily opt in and out within the live environment serves as the preview mechanism.

 We are preparing a comprehensive set of resources to ensure you feel confident with the new UI. This includes detailed articles on our blog and a series of informational webinars. Stay tuned for links and schedules.

Your feedback is incredibly valuable to us. If you choose to opt out of the new UI, you will be presented with a brief survey. Please share your thoughts there, as this information will go directly to our product teams to help them refine the experience for our broader launch. You can also always provide feedback by clicking the settings gear icon and selecting “Feedback”.