You’ve delivered as promised to one of your clients. You’ve invoiced for services rendered. And you’ve waited… and waited… and still you haven’t been paid. Should you charge a late fee?
If you do, will it harm your relationship with the client irrevocably, and should you care if it does? Charging late fees may seem like a small decision, but it’s one that can be agonizing. Understanding what’s behind the late payment can help you determine whether to ding the customer for it, and establishing new strategies for invoicing can help you avoid the nasty situation in the first place.