Get real-time updates from the field,* efficient job scheduling, and on-the-spot invoicing.
Call 1-800-450-8469. Option 1
Connect your office and service technicians for greater productivity
Improve scheduling, invoicing, job management, and the bottom line.
Keep tabs on people and projects with:
- Real-time updates from the field
- Efficient job scheduling
- On-the-spot invoicing
Your Desktop Enterprise subscription comes with one user of Intuit Field Service Management. You can integrate the system with QuickBooks and self-assign work orders. Contact Sales when you are ready to add more users to your dispatch board.
With Intuit Field Service Management, you’ll also be able to:
Quickly shuffle schedules
Scheduling (or rescheduling) work orders couldn’t be easier. Field Service Management empowers dispatchers with a dashboard full of information, including each technician’s work orders, location, and status. Reassignment and reschedules are fast and easy: When a tech runs late, simply drag and drop the work order to assign the order to a new technician.
Equipment service data improves first-time fix rate
Store all of the customers, contacts, and equipment information you’ll need in order to do the job right the first time. Before a job in the field starts, your technicians will know the service history of the equipment at hand. Valuable information at the fingertips of your technicians means better first-time fix rates — and happier customers.
Schedule efficiently with GPS and mapping
Integration with Google Maps allows you to track your workers and locate customer sites easily. The ability to easily shuffle work orders allows you to minimize travel time and get more done each day.
Get a bird’s-eye view of the work performed
With Field Service Management, you know what each technician is working on, the status, and the duration of the job. You’ll also be privy to the technician’s arrival time, travel time, and work order duration. View and edit job details with just a click of the mouse.
Wireless work orders cut paper hassles
Break through the paper bottleneck. With Field Service Management, you can trade in your clipboards for our mobile app running on your Apple and Android phones and tablets — so you control processes and information better. That means immediate information on work orders and technician schedules as well as fast rescheduling. Real-time access to customer history helps you make smarter decisions in the field.
System requirements by role
The Service Manager / Dispatcher role requires the following for the desktop / laptop environment:
• High speed Internet connection
• Microsoft Internet Explorer 11
• Google Chrome
• FireFox
• Edge
• Safari
• 1024 by 768 Screen Resolution
• At least 2 GHZ processor
• 1 GB RAM
• 1 GB available hard-disk space
The QuickBooks Administrator role requires the following in order to sync between Intuit Field Service Manager and QuickBooks:
• High speed Internet connection
• 1024 by 768 Screen Resolution
• At least 2 GHZ processor
• 2 GB RAM
• 2 GB available hard-disk space
• The IFSM sync client will integrate with QB desktop software on these Windows versions: Windows 8 (EOL Jan 2023) and Windows 10.
• QuickBooks Enterprise v18 and higher
The field technician using our Mobile App:
• Data network connection
• Apple devices — 8 and later
• Android devices — 7 and later
Frequently asked questions
If you’re looking to use flexible, comprehensive tools on the go, anytime, anywhere, then QuickBooks Online may be a great choice for you.
But if your needs are greater, QuickBooks Enterprise is specifically designed to grow with product-based businesses with inventory needs, no matter the size. With Desktop Enterprise, you can scale the software as your business evolves, allowing you to add on functionality as you need it.
If you’re looking to manage pricing more efficiently, have employees in specialized roles and functions, have inventory as a core part of your business, or have multiple locations that need to be tracked and managed, QuickBooks Enterprise would also work great for you.
QuickBooks Enterprise also makes an ideal option if you’re seeking an alternative to the accounting and business management solutions that can cost tens of thousands of dollars.
Yes, we offer QuickBooks Enterprise with cloud access.* With cloud access, your software and data are stored and protected on remote servers, not on your office computers.
That means you have the extra flexibility of accessing QuickBooks Desktop Enterprise anytime, anywhere, and on any device, including Mac.* Anyone in your organization, plus any authorized partners like your accountant, can work with the same data at the same time, no matter where they're located.
Our cloud access packages offer 5GB, 10GB, or 50GB of storage space, so you can find the right fit for your business storage needs.
Learn more about QuickBooks Enterprise with cloud access.
Money movement services are provided by Intuit Payments Inc., licensed as a Money Transmitter by the New York State Department of Financial Services. For more information about Intuit Payments' money transmission licenses, please visit https://www.intuit.com/legal/licenses/payment-licenses/.
†Guarantees
Money back guarantee: If you are not satisfied with QuickBooks for any reason, simply call 800-300-8179 within 60 days of your dated receipt/purchase confirmation for a full refund of the purchase.
“Guaranteed on-time and accurate” tax penalty guarantee: Intuit assumes responsibility for federal and state payroll filings and payments directly from your account(s) based on the data you supply. As long as the information you provide us is correct and on time, and you have sufficient funds in your account, we’ll file your tax forms and payments accurately and on time or we’ll pay the resulting payroll tax penalties. Guarantee terms and conditions are subject to change at any time without notice.
*Offer terms
Free trial download: The first 30 days of QuickBooks Desktop Enterprise free trial from the date of sign up is free. No credit card is required. After the 30 days, you can call to purchase.
**Product information
QuickBooks Desktop Enterprise: Your selected subscription plan for QuickBooks Desktop Enterprise Silver, Gold, Platinum or Diamond (“QuickBooks Desktop Product(s)”) will automatically be charged on a monthly (“Monthly Plan”) or annual (“Annual Plan”) basis until you cancel. You can cancel at any time by going to Account & Settings in QuickBooks and selecting “Cancel” or by calling 800-300-8179, prior to your renewal date.
The Annual Plan commits you to a 12-month term; fees vary per QuickBooks Desktop Product. If you cancel inside the 60 day money back guarantee period, you can opt to receive a refund. If you cancel outside of the 60 day money back guarantee period, you will not receive a prorated refund and you will have access to your QuickBooks Desktop Product for the remainder of the 12 month term for which you've paid.
With the Monthly Plan, your QuickBooks Desktop Product cancellation will become effective at the end of the then-current monthly billing period. You will have access to your QuickBooks Product for the remainder of the month and you will not receive a prorated refund.
See End User License Agreement for additional details.
Additional information about the latest version of your QuickBooks Desktop Enterprise product: The “Discontinuation Policy (Software End-Of-Life) for Intuit Software is subject to Intuit’s discontinuation policies then in effect and Intuit reserves the right to discontinue the Software, all support for the Software, and/or all access to and use of any Services, add-on paid services, features, online tools, Third-Party Applications or other services or content accessible through the Software in accordance with Intuit's then-current discontinuation policies or in connection with required Updates or Upgrades of the Software as part of a Subscription plan. For more details, see section 13 of the End User License Agreement.
Minimum requirements: technical requirements and system requirements
QuickBooks Desktop Enterprise Diamond subscription: QuickBooks Desktop Enterprise Diamond is sold in increments of 1-10, 20, 30, and 40 users. Desktop Enterprise Diamond is only available on a Monthly Payment Plan.
QuickBooks Desktop Enhanced Payroll: Additional fees may apply when paying 1099 contractors by direct deposit. Each company file in your QuickBooks Desktop Enterprise will incur per employee fees separately.
QuickBooks Desktop Assisted Payroll is not available in Indiana or Wyoming. Additional fees for contractors will apply.
QuickBooks Time Elite time tracking: Time tracking is included in the base subscription for QuickBooks Desktop Enterprise Diamond. Per-employee monthly fees apply. Each employee is $5 per month.
QuickBooks Desktop Payments: QuickBooks Payments account subject to eligibility criteria, credit, and application approval. Subscription to QuickBooks Desktop required. Not available in U.S. territories or outside the U.S.
QuickBooks Desktop Enterprise with cloud hosting: The Cloud hosting service is a monthly subscription. Each month, your account will be automatically charged the agreed-upon price of the service unless and until you cancel. Cancel at any time by calling Intuit at 800-300-8179, prior to your monthly renewal date. Cancellations are refunded from the date canceled through the end of the then-current monthly billing period. The QuickBooks Desktop Enterprise software portion of the QuickBooks Desktop Enterprise with cloud hosting bundle is an Annual Subscription, paid monthly. If you choose to purchase a QuickBooks Desktop Enterprise subscription using the Monthly Payment Plan or QuickBooks Desktop Enterprise with cloud hosting, you elect to pay your annual subscription in equal payments over the course of 12 months. Cloud hosting support: Support for QuickBooks Desktop Enterprise with cloud hosting is provided by QuickBooks Support. Technical support for QuickBooks Desktop cloud hosting is powered by Rightworks and subject to the Rightworks Terms and Conditions. A valid QuickBooks Desktop Enterprise license number or key must be provided to a specialist to receive support. Internet connectivity required: Desktop Enterprise with cloud hosting is subject to availability of a reliable Internet connection. See detailed list of systems requirements, and a list of what RDP clients work with the hosting service. Remote Desktop Services compliant: QuickBooks Desktop Enterprise is Remote Desktop Services compliant. Microsoft Server operating systems, Microsoft Windows Server software licenses, and Remote Desktop Services Server Client Access Licenses, are sold separately. For multiple cloud hosting users, a Remote Desktop Services Client Access License is required for each user. Additional fees may apply. Requires certain hardware.
Data migration: The following applies to importing data from Excel, Quicken, Microsoft Office Accounting, and prior QuickBooks versions:
For QuickBooks Desktop Enterprise (and QuickBooks Pro/Premier): Transfer data from Quicken 2016-2022, QuickBooks Mac/Mac Plus 2021-2024 (US only) and Microsoft Excel 2016 - 2021, Microsoft 365 (64-bit).
For QuickBooks Online: Microsoft Word and Excel integration requires Word and Excel 2010 SP2 and above or Office 365. Data can be imported from all versions of QuickBooks Desktop. Import from QuickBooks Desktop must be completed within the first 60 days of setting up your new QuickBooks Online account and 1060 days for the QuickBooks Online Accountant’s ‘Your books’ file. QuickBooks Online and QuickBooks Desktop are TLS1.2 compliant.
Microsoft products sold separately. Word and Excel integration requires Office 2010 SP2 and above, or Office 365. Synchronization with Outlook is also possible with Contact Sync for Outlook 2010 (32-bit), downloadable for free.
Sage 50 (formerly Peachtree) data conversion: The data conversion tool works for Peachtree versions 2013 and above.
**Features
Seamless product updates: Only available in versions 24.0 or higher.
Online backup and data protection: Data backup, restore and setup requires internet access and is included in active Desktop Enterprise subscriptions. Entire PC is limited to 100GB total storage which includes all 45 days of backup you have stored. Not intended as a file transfer, remote access solution for your QuickBooks file. Intuit Data Protect is not intended as a HIPAA solution and its use will not assist with or ensure HIPAA compliance. Hours exclude occasional downtime due to system and server maintenance, company events, observed U.S. Holidays and events beyond our control. Subject to change at any time without notice.
Data Recovery Service: Coverage begins at the time of enrollment and ends upon cancellation of stated term length + 30 days from cancellation date to be able to recover your backup data. In some cases, including but not limited to the damage being extensive, non-recoverable or involving a large Data File, service can result in longer than average turnaround times. Data Services will contact you with expected completion date. For customers using a hosting service, check with the hosting provider for backup and sync options they offer.
Customer support: Support hours exclude occasional downtime due to system and server maintenance, company events, observed U.S. holidays and events beyond our control. Intuit reserves the right to change hours without notice. Check hours and how to contact support.
Advanced Pricing / Control, customize, and automate pricing is included in the Platinum and Diamond subscriptions only.
Advanced Inventory is included in the Platinum and Diamond subscriptions only.
Mobile barcode scanning and barcode label prices: Only available in the Advanced Inventory module.
Barcode scanners: Sold separately for use with Advanced Inventory.
Alternate vendors center and alternate vendor reports: is included in the Platinum and Diamond subscriptions only.
Cycle count: Only available in Advanced Inventory module.
Bin location tracking: Only available in Advanced Inventory module.
Expiration dates: Only available in QuickBooks Desktop Enterprise Platinum and Diamond.
Pick, pack, and ship: Only available in the Platinum and Diamond subscriptions. Shipping subject to terms and conditions set forth by UPS, FedEx, and USPS.
Landed cost: is included in the Platinum and Diamond subscriptions only.
Bill and PO approval workflows: included in the Platinum and Diamond subscriptions only.
Consolidating reports from multiple company files: Company files must all be on the same version of QuickBooks Desktop Enterprise. Requires Microsoft Office 2013 – 2019, or Microsoft 365 (32 and 64 bit).
Working in two company files at once: When working in two company files at once, some functionality may be limited.
Customer prepayments: Feature not available with multi-currency.
Data file optimization reduces your file size by removing audit trail of historic transactions and a few tables from the database that are not used or needed by the company file.
E-commerce integration: Requires a third-party e-commerce account. Additional fees may apply.
Enhanced security: QuickBooks Pro, Premier and Desktop Enterprise now utilize 256-bit encryption. It applies to local data files, data hosted remotely in the cloud, or data backed up online via the cloud.
Intuit Field Service Management: Integrates with U.S. QuickBooks Desktop, QuickBooks Online, and Intuit Enterprise Suite. QuickBooks Desktop Enterprise subscribers receive one Intuit Field Service Manager user license at no cost. Fees apply for additional users. Optional Preventative Maintenance or Time Card Add-Ons must have the same number of paid users as Intuit Field Service Management. If you end your Desktop Enterprise Full Service Plan and want to maintain your Intuit Field Service Management, please call us to ensure no service interruption. Integration with Google Maps requires a high speed internet connection for the service manager/dispatcher role. Data network connection required for the field tech online functionality.
Inventory Reports Enhancements: Report “Inventory Stock Status by Lot Numbers” only available with QuickBooks Desktop Enterprise Platinum, Diamond and Accountant subscriptions.
Importing bank and credit card transactions / bank feeds: Customers using supported QuickBooks Desktop products may download data from participating banks. Online services vary by participating financial institutions or other parties and may be subject to application approval, additional terms, conditions and fees.
Intercompany transactions: Only available in QuickBooks Desktop Enterprise Platinum and Diamond subscriptions.
List capacity: QuickBooks Desktop Enterprise allows you to add up to 1 million names (e.g., customers, vendors, employees) and up to 1 million items (e.g., inventory, non-inventory, and service items). Some performance degradation is likely as your lists approach these size thresholds.
Mileage tracking: Track mileage mobile functionality is only available on iOS enabled mobile phones for QuickBooks Desktop Enterprise, Pro Plus and Premier Plus customers.
Multi-currency capability: Service provided by Wall Street on Demand. Additional fees may apply.
Multiple monitor use: Up to 3 monitors supported. Not available in a hosted environment.
Pay vendor bills via QuickBooks: Additional fees apply when paying with a credit card, or when using optional Fast ACH and Fast Check expedite services.
Receipt management: Requires a Pro Plus, Premier Plus or Desktop Enterprise subscription. Must have the QuickBooks Desktop App installed on a camera enabled mobile device using Android 5.0 (API level 21, Lollipop or onwards), or iOS 13 or later. Requires internet connection. Works only with expense receipts, not inventory item receipts.
Sales order fulfillment: Only available in QuickBooks Desktop Enterprise Platinum and Diamond subscriptions.
User licenses: Each unique user requires a license. Each license sold separately. All copies of QuickBooks must be the same version-year. Licenses are available in single-user increments from 1 to 10 users. 20 or 30 user licenses are also available. Diamond can support up to 40 users. Fees apply.
Priority Circle: Access to Priority Circle and its benefits are available only to customers located in the 50 United States, including DC. Eligibility criteria may apply to certain products. Terms, conditions, pricing, service, support options, and support team members are subject to change without notice.
Preferred rates for Desktop Payments offered to new QuickBooks Payments customers only as long as they maintain an active QuickBooks Desktop Enterprise Solution Full Service Plan (FSP). If FSP account becomes inactive rates will be switched to the then current pay-as-you-go plan rates (currently 2.4% swiped/3.5% keyed). Subject to credit and application approval. To apply, you must be eligible under our Acceptable Use Policy. Ability to accept credit card and ACH through Intuit Payment Network may require separate application.
Automatic matching for Desktop Payments: QuickBooks will only match bank deposits with transactions processed through QuickBooks Payments. Not all transactions are eligible and accuracy of matches is not guaranteed.
QuickBooks Card Reader: Data access subject to cellular/internet provider network availability and occasional downtime due to system and server maintenance. Product registration and QuickBooks Payments account required. Terms, conditions, and features subject to change.
Next-day deposit for Desktop Payments: Next-day deposit feature subject to eligibility criteria. Payments processed before 3:00 PM PT typically arrive at your bank the next business day (excluding weekends and holidays). Deposit times may vary for other payment methods, third party delays or risk reviews.
Instant Deposit for Desktop Payments: Instant deposit is an additional service offered by QuickBooks Desktop Payments subject to eligibility criteria, including delayed eligibility for new users and availability for only some transactions and financial institutions. The service carries a 1.75% fee in addition to standard rates for ACH, swiped, invoiced, and keyed card transactions. Deposits are sent to the financial institution or debit card that you have selected to receive instant deposits in up to 30 minutes. Deposit times may vary due to third party delays.
Automatic sales tax in Desktop Payments: Underlying sales tax rates are estimated based on the location information associated with each individual transaction. Additional factors that may impact sales tax rates include product type, date, and customer type. Tax information needs to be validated prior to submitting to the IRS.
Payment links: Payment links require a QuickBooks Payments account and are subject to the same pricing terms including card-swiped fees, card-keyed fees, bank transfer/ACH fees and check transactions fees. See Important Info, Pricing, Acceptable Use Policy and Merchant Agreement. See important info on payment links in the QuickBooks Desktop Payment Links Terms of Service.
Apple Pay: Apple Pay is a registered trademark of Apple Inc.
Google Pay: Google Pay is a trademark of Google LLC.
401(k) plans through Desktop Payroll: 401(k) offerings are provided and administered by Guideline, an independent third party and not provided by Intuit. Intuit is not a 401(k) plan administrator, fiduciary, or other provider. Requires acceptance of Guideline’s Client Relationship Summary and Privacy Policy. Additional 401(k) plan fees will apply. Employees may manage their contributions directly with Guideline. Admin and payroll access required to sign up for a 401(k) plan with Guideline. Guideline live US-based support is available Monday through Friday, 6:00 AM to 4:00 PM PT.
Painless tax filing and payments in Desktop Enhanced Payroll: You can set the filing method of your Federal and State forms to E-file. Instead of printing and mailing the forms, send them electronically to the appropriate agencies in QuickBooks Desktop. Also, you can set the payment method for your scheduled Federal and State tax payments to E-Pay, and conveniently pay the appropriate tax agencies in QuickBooks Desktop. This is available in QuickBooks Payroll Enhanced and to selected states only.
Live support included with Desktop Enhanced Payroll: See hours of support and how to contact support.
Next-day direct deposit with Desktop Assisted Payroll: Payroll processed before 5 PM PT the day before shall arrive the next business day (excluding weekends and holidays). Requires setup of direct deposit and bank verification. May be subject to eligibility criteria. Deposit delays may occur because of third party delays, risk reviews, or issues beyond Intuit’s control. Available for contractors for an additional fee.
Premium 24/7 support with Desktop Assisted Payroll: 24/7 customer support by phone or chat is included with your current subscription to QuickBooks Online Payroll Premium and Elite. Intuit reserves the right to limit the length of the call.
Using QuickBooks Time Elite data in QuickBooks Desktop Enterprise: Manual sync required.
GPS tracking in QuickBooks Time Elite: GPS tracking enabled when employees are clocked in via the QuickBooks Time Elite mobile app. GPS points can be pulled at clock in and clock out, opening the app, switching job codes, and while on the clock. GPS points are not stored when employees are on a break, clocked out, or signed out of the app.
Mobile time tracking with QuickBooks Time Elite mobile app: Requires downloading the QuickBooks Time Elite application, acceptance of the QuickBooks Time Elite Terms of Service and Privacy Statement, and an Internet connection. The QuickBooks Time Elite mobile app works with iPhone, iPad, and Android phones and tablets. Devices sold separately; data plan required. Not all features are available on the mobile apps and mobile browser. QuickBooks Time Elite mobile access is included with QuickBooks Desktop Enterprise Diamond at no additional cost. Data access is subject to cellular/Internet provider network availability and occasional downtime due to system and server maintenance and events beyond your control. Product registration required.
#Claims
Save an average of 18% on QuickBooks Desktop Payments fees as a Desktop Enterprise customer: Average savings based on QuickBooks Enterprise users who process credit card via QuickBooks Payments using QuickBooks Enterprise preferred rates compared to Standard Pay As You Go rates.
Additional terms, conditions and fees may apply with certain features and functionality. Feature availability varies by product and platform. Terms, conditions, pricing, subscriptions, packages, features, service and support options are subject to change at any time without notice.
Why Desktop Enterprise?
Call Sales: 800-450-8469
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Talk to sales 1-800-450-8469