I hear you, and I truly appreciate you for reaching out to our Live support team to get this resolved, RemoteController. Although I would like to assist you directly here, the Community is limited in accessing your account for security reasons.
That being said, I recommend you contact our Live Support team once more to further investigate into this matter. They are dedicated to assisting you and will be able to take a closer look at your problem to help you find a resolution.
Here's how you can contact them:
- Go to the Help panel.
- Enter your question in the Search tab.
- Click on Contact Us.
- Choose either the Chat or Callback option to connect with a representative.
Please note their support hours to ensure you contact them at the right time.
Once resolved, you'll be able to run your payroll reports to review employee earnings, track payroll expenses, and ensure compliance with tax regulations.
If you have further concerns, please feel free to reply below. We're always here to help you!
