Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Hi there,
QuickBooks Online keeps you organized and up-to-date with your data entry with the help of the bank feed. It's awesome to hear that you're taking advantage of this awesome time-saving tool by syncing your bank account to QBO. I'd be happy to explain how to adjust the width of the Action column on the For Review section of the Banking page.
To adjust the column margins, simply hover your mouse over the dividing lines between columns. You'll see your cursor turn into a grabbing tool, and then you can simply click and drag to adjust column width.
That's all there is to it! If you're in need of any further assistance, please don't hesitate to reach out to our tech support team.
Cheers.
Did this but it does not work for the action column! Any other suggestions??
Thanks for reaching back out, MCCM. I just ran a quick test on my end, and I was able to use the click and drag method on the Action column without any issues.
Perhaps there's a bug in your browser making this tricky. Try clearing the cache and cookies in your web browser to remove any stored Internet files. These stored files can cause bugs in QBO and other sites. Here's how to clear them: Clear cache and cookies to fix issues when using QuickBooks Online.
If the issue persists, try using an Incognito window in Google Chrome. This is a private browsing mode that operates separately from the main browser, and it doesn't get impacted by stored cache and cookies. Here's more information about that and how to use it: Browse in Private. You should also try using multiple different browsers.
If you're still running into issues, I'd recommend touching base with our tech support team so an agent can take a closer look at what may be happening.
Cheers!
I HAVE THE SAME PROBLEM. I ASSUME IT HAS NOT BEEN SOLVED?
Hi there. I appreciate you reaching out. To make sure we're on the same page, have you tried clearing cache and cookies on your browser?
Hi, I have been having the same problem for a while. I tried several browsers, incognito windows, clearing cache, etc. but the resizing tool does not work for the Action column. The column is so ridiculously wide that I have to scroll way to the right to be able to see the action options and it's quite inconvenient. I only have this problem on the "Reviewed" tab, not on the other tabs. Please advise. Thank you.
Hi numeria. Thanks for joining the discussion about the Action column on the banking page. Great job trying out some preliminary troubleshooting steps like clearing your cache and cookies and using private browsers. That's always a great place to start when issues such as this arise. At this point, I'd suggest reaching out to our tech support team directly so an agent can navigate your account with you and get to the bottom of what's happening. It's important to reach out directly to ensure there's nothing going on in the back-end of your account causing this issue.
Take care.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here