Payroll subscription

Hi mary53, 

Thanks for reaching out in Community.  Updating your QuickBooks company file, provides the latest features and improvements.  If you're subscribed to payroll,  you'll also need to download the latest payroll tax table.  In addition, you can set up automatic updates so that QuickBooks downloads them automatically as soon as they're available.  

Should you require additional assistance, or information related to the payroll tax table updates, I recommend contacting our QuickBooks Desktop specialists here.

If you have any other questions, feel free to reach out.  We would be glad to help!

I do have automatic updates on.  However my question was do i need to download quick books desktop 2024 in order to get the latest payroll tax tables.    

The  link is to a chat which unfortunetly does nothing

Hi mary53,

If you've downloaded the payroll tax table update on June 18th or later, the updated amounts will be effective on July1st.  Updating your QuickBooks company file, is also recommended, to ensure accuracy in other areas of your books.

Should you like to contact our QuickBooks Desktop support team, please follow this link, rather than the one posted above.

Enjoy the rest of your day!

Beware Rusty HH 

The same scammer in the community

 I have automatic updates on as well but did not even get updated to QB 2024 let alone updating payroll.  Somethings's wrong!

Hi Butterfly4,

Thanks for joining us here.  It's essential that your QuickBooks account is updated automatically, as you've previously set up.  However, when this feature isn't functioning as expected, you can follow this link to update your product to the latest release, and also download the latest payroll tax table.  I also encourage you to contact our QuickBooks Desktop specialists at 1-833-317-2226, Mon-Fri: 9am-8pm ET.  They'll be able to look into your situation in more depth, and escalate it for further review as they feel necessary.

Touch base with us again, if you have any other concerns or questions.  We would be happy to assist!

I do as well.  Normally i will get the update in the mail with license number etc.  This year I have received nothing for the new 2024 update.

I do as well and normally I will receive an email with the new update, showing lic. number etc.  but this year I have not received anything for the new 2024 update.  

Same here.  From what I have read  there should be an update available when you open quick books (desktop)  however that is not the case for me.   It just gave me a notice that my tax table is out of date when I tried to do payroll today.

I'm in the same boat.  Good to know we're not alone in our frustration.  Guess I'm going to have to phone them.  I've called help line before and they are pretty good and knowledegable. 

Seems that we are.    I will have to do the same I suppose.    I have called as well and you are right.

Strange though, as I used to get an email every year, and it had my lic. number and a few other things with a link for the download.  Maybe they have changed things.  Good Luck 

The last time I had a problem and started a chat, it was a scam, and tons of things were downloaded to my computer without my knowledge

Hello mary53. It's important you get the support you need. That said, I recommend reaching out to our support team by dialing 1-833-317-2226. To find out more about our hours and other contact methods, please follow this link here: Intuit QuickBooks Desktop software support policies. Feel free to ask other questions. I've got your back.