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Downgrade to QuickBooks Time Premium

SOLVEDby QuickBooksUpdated February 16, 2024

Learn more about what changes when you downgrade from QuickBooks Time Elite to QuickBooks Time Premium.

If you have QuickBooks Essentials, Plus, Advanced, or QuickBooks Online Payroll Premium or Elite, you can downgrade to QuickBooks Time Premium there.

Downgrade your account

Note: You won't lose any time tracked during your downgrade.

  1. In QuickBooks Online, select Settings ☸, then Subscriptions and billing.
    Or, in QuickBooks Time, select your Profile, then Billing and Subscription.
  2. Select Downgrade your plan.
  3. Select Choose plan on the Premium tile and follow the on-screen steps to downgrade your plan.


  • Projects show up as sub-customers in your customers list. You won't lose those projects; they’ll become listed as a sub-customer.
  • Your team members can still clock in to these from the time clock.
  • If you used project tasks, you can find them as items in a custom field called “tasks”. To access this, go to QuickBooks Time, select Feature Add-ons, then Custom Fields.
  • No time tracked against those projects will change or be lost. However, you will no longer have access to the activity feed or any other projects features.


  • The addresses you have setup for each customer or job will remain in your account.
  • Team members will no longer be directly notified when they have neared a job, or be offered time adjustments for forgotten clock-ins/outs. However, you can still use the nearby jobs feature. Nearby jobs will only suggest jobs located physically near the team member when they clock in.

Timesheet signatures

  • Your team members will no longer be able to sign their timesheets.
  • Historic timesheet signatures will still be viewable as attachments on those timesheets.

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