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Donnybhoy
Level 1

activation keeps looping

I cannot access anything because the activation process just keeps looping .  What have I done wrong and how do I correct this?

5 Comments 5
JamesM4
QuickBooks Team

activation keeps looping

Hi Donnybhoy,

 

Thanks for reaching out to us here. It's important you get the help you need and I'll be happy to steer you in the right direction. 

 

In order to remedy the activation issue, I recommend using the QuickBooks tool hub. The QuickBooks Tool Hub is designed to help fix issues such as the one you've described above. Feel free to check out this article here that shows you how to effectively use the Tool Hub to your advantage.

 

 Let me know how you make out. I'll be one message away. 

4Gal
Level 11

activation keeps looping

@Donnybhoy 

Which QB Desktop year version?

PatCat
Level 1

activation keeps looping

i have this same issue.  reinstalled 2021 Pro after a PC Reset.  Activation comes up everytime i open QB.  have run all the Hub tools.  ???

JamesM4
QuickBooks Team

activation keeps looping

Hello PatCat. Thanks for chiming in on this thread. At this point, I recommend reaching out to our support team for additional assistance with this. A specialist will be able to assist you further so you're on the right track. You can reach out to our support team by dialing 1-833-317-2226. To find out more about our hours and other contact methods, please follow this link here: Intuit QuickBooks Desktop software support policies.

 

Feel free to keep me posted on how you make out. I'll be here in case you need anything else.

Deity Alpha
Level 4

activation keeps looping

@PatCat 

Call the Support number provided by JamesM4. The potential problem is that your version is outdated. If Support decline to activate your license, you can use the trial version as a workaround.

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