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susan3rd
Level 3

Again my bank feed is not updating, it now seems to happen every other week, is anyone else experiencing this issue?

I'm fed up of the stock reply from qbo 'support' change your browser, clear your cache, etc., and it also appears they don't fix an issue unless there are a lot of complaints about it, not from the same person :) I don't have two hours to spend with their 'support' to go over a recurring issue. Does anyone have a similar problem? It's only one bank account, the rest seem to be okay. Please and thank you
2 Comments 2
Fiat Lux - ASIA
Level 15

Again my bank feed is not updating, it now seems to happen every other week, is anyone else experiencing this issue?

Try opening your QBO account on any private/incognito browser.

JamesM4
QuickBooks Team

Again my bank feed is not updating, it now seems to happen every other week, is anyone else experiencing this issue?

Hello susan3rd. QuickBooks is designed to help you save time so you can focus on the things you love the most. I'll be happy to steer you in the right direction so you can get back on track with your work. Are you getting error messages on your Banking screen?  I recommend checking out the articles below that help you fix banking errors in the program:

I encourage you to identify the error number on your end and click on the article which matches that error number above. I also suggest clearing cache and cookies on your browser.  Give this a try and let me know how you make out. I'll be on standby in case you have other questions.

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