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cpoff
Level 1
posted
‎September 12, 2024 12:22 PM
last updated ‎September 12, 2024 9:22 AM

QBD 2022 discontinuation question

Hey Folks, hoping someone can help me better understand what exactly the impacts to users are for the upcoming QBD 2022 discontinuation (in May 2025). 

 

The official statement: https://quickbooks.intuit.com/learn-support/en-ca/help-article/feature-preferences/quickbooks-deskto...

 

There are two statements in there that seem to be conflicting, but I also may be misreading. Hoping someone can help make it clear (emphasis mine):

  1. After May 31, 2025, access to add-on services will be discontinued for QuickBooks Desktop 2022 for Windows. This includes all 2022 versions of QuickBooks Desktop Pro, Premier, Enterprise Solutions, and Accountant Edition 2022.
  2. Your access to QuickBooks Desktop 2022 software will be discontinued after May 31, 2025. This also means you won't receive critical security updates starting June 1, 2025. If you receive any security updates before this date, install them.

 

So is it the access to add-on services that is removed (item 1), or is it access to QBD 2022 in general (item 2)?

 

Appreciate any insight here. Thank you!

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2 Comments 2
Trish_T
QuickBooks Team
QuickBooks Team
‎September 12, 2024 12:56 PM

QBD 2022 discontinuation question

Hi cpoff,

 

Thanks for reaching out to us here.  Welcome!  On May 31st 2025, addon services for QuickBooks Desktop 2022 will be discontinued.  This includes Payroll, Payments and Online bank feeds.  In addition, you'll no longer receive live technical support, should any issues or concerns arise.  To continue with the valuable features offered in your QuickBooks Desktop product, I recommend updating QuickBooks to the latest release.

 

Should you require additional assistance, please don't hesitate to contact our QuickBooks Desktop Customer Care team outside of Community. They would enjoy the opportunity to work with you personally, so you can get back to business as soon as possible!

 

Feel free to touch base with us again, if you have other questions. We would be glad to help!

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Deity Alpha
Level 6
‎September 12, 2024 01:07 PM

QBD 2022 discontinuation question

@cpoff 

They should fix the wording. You can still run QB Desktop 2022 after May 2025 without add-ons and updates.

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