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accessdenied
Level 1
posted
‎August 19, 2024 01:08 PM
last updated ‎August 19, 2024 10:08 AM

Registration gets Access Denied

I am using Quickbooks 2015 Pro. Just reinstalled the software and get prompted for "Register Quickbooks Now" when I try to open company file.  

 

However when I click "Begin Registration", it pops up with "Contacting Intuit" then followed by error message

 

Access Denied. You don't have permission to access http://accounts.intuit.com/app/sign-in?" on this server. Reference #: 18.884ddb17.17240859393.240ec77b
https://errors.edgesuite.net/18.884ddb17.1724087269.246d6d6df6

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2 Comments 2
JamesM4
QuickBooks Team
QuickBooks Team
‎August 19, 2024 02:17 PM

Registration gets Access Denied

Hello accessdenied, 

 

Thanks for reaching out to us here. I'll be happy to steer you in the right direction so you can continue to enjoy the benefits of using QuickBooks. 

 

In order to get to the bottom of this issue, I see you benefiting more by contacting our support team outside of the Community. A specialist will be able to assist you further so you're on the right track. You can reach out to our support team by dialing 1-833-317-2226. To find out more about our hours and other contact methods, please follow this link here: Intuit QuickBooks Desktop software support policies.

 

Feel free to keep me posted on how you make out. I'll be here in case you need anything else.

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Deity Alpha
Level 6
‎August 19, 2024 09:18 PM

Registration gets Access Denied

@accessdenied 

I noticed since last month Intuit servers have been rejecting any reactivation attempts for older versions. You must contact Support for assistance. Last resort, you can use the trial version as a workaround.

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