Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Good day Everyone.
I humbly need someone to help me in this. Hoping your excellent professional skill will solve my problem.
I have QUICKBOOKS PREMIER 2015 version installed in an old computer, way old. with windows 7 installed in 500g HDD. Windows 10 also near its end and I'am still using windows 7.
I decided now to buy a new computer and installed windows 11 O.S but I don't know how to transfer the QB to the new one. I can't even get validation code due to ended support long ago.
Please someone help me.
Thank you so much
Rence
Open your company file on QBD 2015 and secure the backup file (*.qbb).
Install QB on your new machine and restore the backup file on it. If QB asks for an activation code, you must contact Intuit Support to get one. Otherwise, you should contact [removed] and they can share the trial version as a workaround.
Mind you if I ask how should I contact the support thru email?
Where do you live? Their support team doesn't accept emails. You can call directly during their business hours.1-855-253-1536
If you prefer to use email, you can contact Fiat Lux. Click their profile name and you will find their website address.
Actually, I'm in Philippines. That's why I'm having a hard time looking for the support team due to the time difference.
You have to stay up late to call Intuit Support in Canada. Fiat Lux is in Asia, you can contact them now.
Hi jinsrence,
Welcome back! Moving your QuickBooks Desktop company file can be done seamlessly!
Before you get started, you'll want to ensure your computer meets the system requirements. It's also important to note that upgrading to the newest version, QuickBooks Desktop 2024, will provide updated features that will benefit your business needs. To proceed, you'll need to download QuickBooks Desktop, and save the file where you can easily locate it. Once the installation is complete, QuickBooks will prompt you to activate. You can activate it manually by following the steps here.
Should you require additional assistance, please contact us at 1-833-317-2226, Mon-Fri: 9am-8pm ET. We would be happy to work with you directly and ensure you're back to business as soon as possible!
Feel free to reach out again, if you have other questions. We would be happy to help!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here