We've turned off email notifications but we still get notified of hours worked. How can we turn this off?

You can turn off your notifications in both the Company Settings and Profile menus in QuickBooks Time, @joalarva. This will ensure you won't get notified any longer. Let me show you how to do this.

To begin with, you are still receiving email notifications about work hours, possibly because the notifications are not disabled in the Company Settings or Profile menu. Let's ensure you turn them off in both sections to stop receiving these notifications.

Here's how:

Company Settings
 

1. Navigate to the Company settings.
2. Select Notifications.
3. Make sure to uncheck the following:

Profile menu

1. Navigate to Profile.
2. Select Notifications.
3. Make sure to uncheck the following:

If you still receive an email after you turn these off, you can try clearing your browser cache or accessing QuickBooks Time (QB Time) from a different browser, as browser cache can sometimes cause issues.
 
If the problem persists, I highly suggest contacting our Live Support Expert to assist you further with this. They are equipped with the right tools to resolve this matter.

Let me know in the comments below if you have follow-up questions about notifications in your QB Time. We're always here to lend you a hand whenever you need it.

Hello, we have unchecked all of the notifications and we still receive the attached email. Can you please advise? Thank you!

Thanks for reaching back, @joalarva.

Receiving email notifications even after disabling the button requires a thorough investigation and I'm here to help you get the support you need.

If you performed the troubleshooting steps shared by my peer above but the issue persists, I recommend contacting our QuickBooks Time Support team. They have all the necessary tools to further look into your account and determine the cause of the issue.

You can reach out to them by following the steps below:

1. Sign in to your QuickBooks Workforce account.
2. Select Help.
3. Enter a topic, keyword, or question. You'll get a list of articles to help answer your question.

You may also visit this link as a reference: Get help with QuickBooks products and services

In addition, you can manage your team member's access and permissions by reading this article: Team member settings and permissions in QuickBooks Time. This includes the different permission settings. 

I'll hear you out if you have more questions about your email notifications or any other QuickBooks concerns. Please make sure to reply below and I'll provide the necessary help.