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romainewilliams-
Level 1

Can i unfile my gst return to edit ?

i have accidently filed too early and now it does not include the total days for my gst sales period.. i would like to unfile and edit to include the full quarter
10 Comments 10
JamesM4
QuickBooks Team

Can i unfile my gst return to edit ?

Hi there,

 

It's great to have you connect with us here in the Community. I'll be glad to point you towards the right direction so you can achieve your accounting goals. 

 

The ability to un-file sales tax is available to QuickBooks Online Accountant users. If you have QB Online Accountant version, please follow the steps below: 

 

  1. From the left menu, select Taxes.
  2. Select Sales Tax.
  3. Select the Returns tab.
  4. Locate the sales tax filing that you'd like to un-file.
  5. Under the Action column, open the drop down menu to view options.
  6. Select Undo filing.
  7. A window will appear asking Are you sure you want to go back? Review the information displayed and click Undo filing.
  8. A notification will appear next to your open filing, highlighting the date that the return was reopened.

Note:

  • You will only be able to un-file the most recent sales tax filing. To un-file a historic filing, you'll need to un-file in reverse date order to reach the desired filing.
  • You could receive an error message if you try to un-file after closing the books. In this case, you'll need to temporarily re-open the books in order to un-file.

Check out this article here for more info. Let me know if you have any other questions by leaving a comment below. I'll be on standby.

Continental
Level 1

Can i unfile my gst return to edit ?

Is there a way to unfile it in quickbooks desktop?

Amanda-B
QuickBooks Team

Can i unfile my gst return to edit ?

Hey there Continental,

 

Thanks for reaching out to us here. Making sure you get the support you need is important. QuickBooks is a great software that can help you keep track off your finances. I recommend reviewing this helpful guide on how you can Unfile and refile Sales tax.

 

If you require further assistance, I recommend reaching out to our support team outside of the Community as we would need a bit more information from you. They'll be able to verify your account details in a secure setting, as well as view your screen to guide you back on track. You can reach them by clicking on this link

 

If you have any other questions, feel free to reach back out to us.

MarnieLynn
Level 1

Can i unfile my gst return to edit ?

I dated my GST filing wrong by one darn day and unfiled it... wnet back and all my adjustments for sales and ITCs were gone... Can I get them back?

 

Trish_T
QuickBooks Team

Can i unfile my gst return to edit ?

Hi MarnieLynn,

 

Before unfiling sales tax, it's important to review any exceptions and print the report.  When you unfile a sales tax return, the exceptions will become regular transactions for the period in which they were recorded.  You may need to issue appropriate adjustments when you refile the tax period.

 

Let us know if you have other questions.  We would be glad to help!

warren807-1
Level 1

Can i unfile my gst return to edit ?

So I've done this, and it's moved the filings to "Reopened".

From what I've read in support documents and on these threads is that it should have went back to be able to be refiled. Now I cannot do nothing but just look at them. I also cannot delete the journal entries. How can I go back and refile these returns?

The reason for refiling them, is because I clicked the wrong account type and it's made all of my Quickbooks Balances off by those amounts.

Is there a solution to this? I have both Quickbooks Online Accountant and Regular Online access.

AntoniettaE
QuickBooks Team

Can i unfile my gst return to edit ?

I appreciate you for following the steps mentioned by my colleague, Warren. Normally, you can delete the journal entries if you successfully unfile them. Let me outline some troubleshooting steps for you below.

 

Since you can't delete the transactions I recommend performing some basic troubleshooting instructions to see if it's a browser-related issue. Let's begin by opening your account in an incognito or private browser window and completing the activity again.

 

Here are the keyboard shortcuts for popular browsers:

 

  • Google Chrome: Ctrl + Shift + N
  • Microsoft Edge: Ctrl + Shift + N
  • Safari: Command + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P

 

If it works, go back to your regular browser and clear its cache. Clearing the cache or cookies is the best way to start fresh and ensure optimal performance. Otherwise, using other supported browsers can be a good alternative too.

 

If the issue persists, I recommend contacting our Live Support team. They can open your account and conduct a comprehensive diagnosis in a secure setting. Furthermore, their expertise enables them to identify the cause of the issue and provide the most effective solution. 

 

Additionally, I've added this article for your future reference in case you want to adjust your sales taxes in QuickBooks: Create or delete a sales tax adjustment in QuickBooks Online.

 

If you have any further questions about filling, please don't hesitate to visit the Community again. I'll be here to help and ensure that you're taken care of.

DEBookkeeping
Level 3

Can i unfile my gst return to edit ?

I unfiled by accident and a tax return and now i dont get the option to file?

 

Can someone give me the steps to refile!!!!

DEBookkeeping
Level 3

Can i unfile my gst return to edit ?

Im in QBO accountant and unfiled a tax return , now I cant find how to refile in qbo, can someone give me the steps to refile?

TrixieD
QuickBooks Team

Can i unfile my gst return to edit ?

I've got you covered, Deboo. To refile your tax return, use the Prepare Return option in the Taxes menu.

 

Here's how:

 

  1. Go to Taxes and select Sales tax.
  2. Click Prepare return.
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  3. Change the Start dateEnd Date, and Filing Date fields to your filing period.
  4. Select Adjust If you need adjustments in credits, discounts, or corrections.
  5. Complete the adjustment details, and then Save.
  6. Once done updating the returns, select Mark as filed.
  7. Hit Continue.

 

For more detailed information on filing a sales tax return, refer to this article: File sales tax in QuickBooks Online .

 

To review what you owe, run the Taxable Sales Summary report for the same sales tax period. It shows your taxable and non-taxable sales, along with the total sales tax collected from customers.

 

If you need more help with your tax return, revisit this thread or start a new one. We will assist you as quickly as possible.

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