Learn what to do if you lost or forgot your password for QuickBooks Desktop on a Windows computer.
If you don’t have your password, don’t worry. Here’s how to get back into your company file on a Windows computer. If you’re on a Mac, follow these steps instead.
You need to reset the admin password if:
If you’re not an admin user, your QuickBooks admin can reset your password for you. Contact your admin and have them follow the steps in Reset a user password section below.
Once you know what type of password you need to reset, follow the steps below.
If you know your admin password and simply want to change it, follow the steps to change your user password in the Reset a user password section below.
If you need to reset your admin password because you don't remember it, you'll need to confirm some information as a security step. If you don’t remember the info, we’ll show you how to find it.
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