cancel
Showing results for 
Search instead for 
Did you mean: 
alo2
Level 1

no tax deductions taken when paying employee

 
1 Comment 1
AlcaeusF
Moderator

no tax deductions taken when paying employee

Hello alo2,

 

I'm glad to see you dropping by here in the Community. I want to help figure out why taxes aren't calculating when running payroll in QuickBooks Desktop.

 

Let's first make sure your payroll subscription is showing the Active status through the Manage Service key section.

 

Here's how:

 

  1. Click the Employees tab at the top menu bar.
  2. Select My Payroll Service.
  3. Click Manage Service Key.

 

After checking the subscription, please perform updates to your QuickBooks release and Payroll to ensure taxes will calculate.

 

To update QuickBooks:

 

  1. Click the Help tab at the top menu bar.
  2. Select Update QuickBooks Desktop.
  3. Go to the Update Now tab.
  4. Put a check mark beside Reset Update.
  5. Click Get Updates.

 

For the payroll updates, here are the steps:

 

  1. Click the Employees tab at the top menu bar.
  2. Click Get Payroll Updates.
  3. Put a check mark beside Download Entire Update.
  4. Click Download Latest Update.

Lastly, we'll need to revert paychecks if you've saved them for running payroll later on.

 

  1. Click the Employees tab at the top menu bar.
  2. Select Payroll Center.
  3. Click Resume Scheduled Payroll.
  4. Right-click the name of the employee and select Revert Paycheck.

 

For additional information on steps I've shared above, please see the following articles: 
 

Please let me know if there's anything else I can do for you concerning your payroll needs. The Community will always have your back.

Need to get in touch?

Contact us