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taking credit card payments

I set up an account with merchant services and received a message saying it was approved to receive payments up to $5000....this does me no good...If you look at the transaction I had on my previous mc account, its in the neighborhood of 21,000.   Why the limit???

2 Comments
QuickBooks Team

Re: taking credit card payments

Hello @kjkeenan,

 

Let me route you to the best help available so someone can privately review your account and get your concern on your payments limit addressed.

 

Here in the Community, we don't have a direct view of your account for security reasons. Thus said, I'd recommend contacting our Merchant Services Team.

 

They can pull up and look into your account in a secure environment and explain the components of the payments you received.

 

To contact our dedicated support, you can check out this article for their phone numbers: Which Payments Product Do You Need Help With?

 

Lastly, here's an article you can read for your future reference: QuickBooks Merchant Services or QuickBooks Online Support - Who Should I Contact for Help?

 

Please let me know in the comment section below if you have any other questions. I'll be always around to help.

QuickBooks Team

Re: taking credit card payments

Hello @kjkeenan,

 

Let me route you to the best help available so someone can privately review your account and get your concern on your due invoices addressed.

 

Here in the Community, we don't have a direct view of your account for security reasons. Thus said, I'd recommend contacting our QuickBooks Point of Sale Support.

 

They can pull up and look into your account in a secure environment and explain the components of due invoices.

 

To contact our dedicated support, you can check out this article for their phone numbers: Which Payments Product Do You Need Help With?

 

Lastly, here's an article you can read for your future reference: QuickBooks Point of Sale.

 

Please let me know in the comment section below if you have any other questions. I'll be always around to help.